Alexandria Bautista
Las Vegas,NV
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
23
23
years of professional experience
Work History
Assistant Manager
Fifth Avenue Restaurant Group
08.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Slot Attendant
MGM Grand Casino
09.2002 - 01.2007
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Improved overall casino experience for guests by providing attentive service and maintaining a clean gaming area.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
Slot Floor Person
Monte Carlo Resort & Casino- Las Vegas
10.2001 - 08.2002
- Maintained efficient operations on the casino floor by conducting regular slot machine inspections.
- Contributed to a welcoming atmosphere by maintaining a clean and organized work environment.
- Utilized strong multitasking skills to manage multiple tasks simultaneously, ensuring smooth operations on the casino floor.
- Repaired problems and maintained machines in good working order.
Education
High School Diploma -
System Technology Institute
Bacoor, Cavite, Philippines1992
Skills
- Task Delegation
- Policy Enforcement
- Compliance understanding
- Staff Supervision
- Money Handling
- Customer Relations
- Team Leadership
Languages
Tagalog
Native or Bilingual
Timeline
Assistant Manager
Fifth Avenue Restaurant Group
08.2022 - Current
Slot Attendant
MGM Grand Casino
09.2002 - 01.2007
Slot Floor Person
Monte Carlo Resort & Casino- Las Vegas
10.2001 - 08.2002
High School Diploma -
System Technology Institute
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