Results-oriented and energetic Service Manager with expertise in lead qualification and closing strategies. Extensive sales training and presentation experience. Talented service management professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers. Results-oriented Area Sales Manager excelling in identifying customer needs and providing solutions.
Overview
19
19
years of professional experience
Work History
Senior Field Service, Corporate Community Outreach
Willdan Engineering
Newark, NJ
04.2008 - 04.2025
Supervised a sales force of 13 sales associates.
Trained all incoming sales team members.
Increased revenues by 75% within the first year as Energy Service Representative..
Promptly resolved all customer requests, questions and complaints.
Built relationships with customers and the community to establish long-term business growth.
Reviewed operational records and reports to project sales and determine profitability.
Developed a comprehensive training program for new sales associates.
Contacted customers by phone and email in response to inquiries.
Built relationships with customers and the community to establish long-term business growth.
Director of Social Reintegración
Comunidad Alternativa Terapéutica
, Cuernavaca
06.2006 - 03.2007
Private Rehab Clinic (Substance Abuse, Addictions Management) Develop social reintegration strategies (youth/adults) forming effective life Plans, strength based methods focusing on the clients KSOA's (knowledge, skills, and other abilities) assessments identifying creative potentials (English/Spanish).
Statistical measurement of success.
25 employees all directly managed.
Education
Ph.D. - Psychology (Industrial Organizational
Walden University
Minneapolis, MN
Current
Skills
Strategic account development
Goal-oriented
Positive and upbeat
Analytical problem solver
Strong interpersonal skills
Advanced Salesforcecom user
Decisive
Trained in consumer marketing
Creative
Fast Learner
Objective
Ethical
Flexible
Innovative
Results Driven
Team Player
Timeline
Senior Field Service, Corporate Community Outreach