ALEXANDROS MAGALLON
Oklahoma City,OK
Summary
Experienced in sales, recruiting, and people management with a strong understanding of business and customer requirements. Skilled at establishing positive relationships with new and existing customers through superior customer service. Excels in a team-oriented environment. Well-equipped to meet the needs of diverse clientele as a Sales Associate with an enthusiastic, outgoing, and fashion-forward approach. EMT certified to effectively handle high-pressure situations. Consistently works hard and strives to do best in any situation. I have a beautiful wife and family that gives me motivation everyday.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Lowe’s
Oklahoma City, OK
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
12 Bravo Combat Engineer
Army National Guard
Del City, OK, US
10.2022 - Current
- Solved any issues, improved operations, and provided excellent customer service
- Briefed explosives on readiness, equipment status, and enemy locations to enable sound decision making on a Timeframe basis
- Responded to emergencies quickly, efficiently, and with expert advice
- Was in charge of more than $ high Amount in high-value equipment and had a loss-free record for Number of Timeframe
- Transported Product or Service in a Timeframe to customer locations
- Taught personnel how to mitigate environmental hazards and how to properly use personal protective equipment such as chem gear for battle scenarios
Customer Service Representative
10 Gym
Midwest City, Ok
04.2023 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Stocker
Walmart Supercenter
Del City, OK, US
02.2019 - 02.2023
- Checked sales floor stock levels on a regular basis to ensure that backstock merchandise was replenished before it ran out
- Inspected them for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Priced merchandise, stocked shelves and took inventory of supplies
- Updated the pricing and support product promotions on the sales floor signs
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled
- Maintained my fitness in order to move merchandise efficiently and safely
Education
Fire Protection - AAS
Oklahoma State University, Oklahoma City
Oklahoma City Fire Protection - EMT
Oklahoma State University, Oklahoma City
Oklahoma City, OK02.2025
High School -
Muskogee High School
Muskogee, OK01.2021
Skills
- Team standards
- Customer service
- Shipping procedures understanding
- Performance improvement
- Stocking and replenishing
- Security monitoring
- Proficient in learning environmental
- Stocking
- Product and service sales
- Warehousing functions
- Shipping and receiving
- Exceptional time management skills
- Shelving of products
- Heavy lifting
- Fast learner
- Always give 100%
Affiliations
Army National Gaurd explosives expert
Certification
EMT certification
explosive certification
Timeline
Retail Sales Associate
Lowe’s
11.2023 - Current
Customer Service Representative
10 Gym
04.2023 - 09.2024
12 Bravo Combat Engineer
Army National Guard
10.2022 - Current
Stocker
Walmart Supercenter
02.2019 - 02.2023
Fire Protection - AAS
Oklahoma State University, Oklahoma City
Fire Protection - EMT
Oklahoma State University, Oklahoma City
High School -
Muskogee High School