ALEXANDROS MAGALLON
Oklahoma City,OK
Summary
Experienced in sales, recruiting, and people management with a strong understanding of business and customer requirements. Skilled at establishing positive relationships with new and existing customers through superior customer service. Excels in a team-oriented environment. Well-equipped to meet the needs of diverse clientele as a Sales Associate with an enthusiastic, outgoing, and fashion-forward approach. EMT certified to effectively handle high-pressure situations. Consistently works hard and strives to do best in any situation. I have a beautiful wife and family that gives me motivation everyday.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Lowe’s
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
12 Bravo Combat Engineer
Army National Guard
10.2022 - Current
- Solved any issues, improved operations, and provided excellent customer service
- Briefed explosives on readiness, equipment status, and enemy locations to enable sound decision making on a Timeframe basis
- Responded to emergencies quickly, efficiently, and with expert advice
- Was in charge of more than $ high Amount in high-value equipment and had a loss-free record for Number of Timeframe
- Transported Product or Service in a Timeframe to customer locations
- Taught personnel how to mitigate environmental hazards and how to properly use personal protective equipment such as chem gear for battle scenarios
Customer Service Representative
10 Gym
04.2023 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Stocker
Walmart Supercenter
02.2019 - 02.2023
- Checked sales floor stock levels on a regular basis to ensure that backstock merchandise was replenished before it ran out
- Inspected them for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Priced merchandise, stocked shelves and took inventory of supplies
- Updated the pricing and support product promotions on the sales floor signs
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled
- Maintained my fitness in order to move merchandise efficiently and safely
Education
Fire Protection - AAS
Oklahoma State University, Oklahoma City
Oklahoma City Fire Protection - EMT
Oklahoma State University, Oklahoma City
Oklahoma City, OK02.2025
High School -
Muskogee High School
Muskogee, OK01.2021
Skills
- Team standards
- Customer service
- Shipping procedures understanding
- Performance improvement
- Stocking and replenishing
- Security monitoring
- Proficient in learning environmental
- Stocking
- Product and service sales
- Warehousing functions
- Shipping and receiving
- Exceptional time management skills
- Shelving of products
- Heavy lifting
- Fast learner
- Always give 100%
Affiliations
Army National Gaurd explosives expert
Certification
EMT certification
explosive certification
Timeline
Retail Sales Associate
Lowe’s
11.2023 - Current
Customer Service Representative
10 Gym
04.2023 - 09.2024
12 Bravo Combat Engineer
Army National Guard
10.2022 - Current
Stocker
Walmart Supercenter
02.2019 - 02.2023
Fire Protection - AAS
Oklahoma State University, Oklahoma City
Fire Protection - EMT
Oklahoma State University, Oklahoma City
High School -
Muskogee High School