Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

ALEXANDROS MAGALLON

Oklahoma City,OK

Summary

Experienced in sales, recruiting, and people management with a strong understanding of business and customer requirements. Skilled at establishing positive relationships with new and existing customers through superior customer service. Excels in a team-oriented environment. Well-equipped to meet the needs of diverse clientele as a Sales Associate with an enthusiastic, outgoing, and fashion-forward approach. EMT certified to effectively handle high-pressure situations. Consistently works hard and strives to do best in any situation. I have a beautiful wife and family that gives me motivation everyday.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Lowe’s
11.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

12 Bravo Combat Engineer

Army National Guard
10.2022 - Current
  • Solved any issues, improved operations, and provided excellent customer service
  • Briefed explosives on readiness, equipment status, and enemy locations to enable sound decision making on a Timeframe basis
  • Responded to emergencies quickly, efficiently, and with expert advice
  • Was in charge of more than $ high Amount in high-value equipment and had a loss-free record for Number of Timeframe
  • Transported Product or Service in a Timeframe to customer locations
  • Taught personnel how to mitigate environmental hazards and how to properly use personal protective equipment such as chem gear for battle scenarios

Customer Service Representative

10 Gym
04.2023 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Stocker

Walmart Supercenter
02.2019 - 02.2023
  • Checked sales floor stock levels on a regular basis to ensure that backstock merchandise was replenished before it ran out
  • Inspected them for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Priced merchandise, stocked shelves and took inventory of supplies
  • Updated the pricing and support product promotions on the sales floor signs
  • Recorded information, shortages, and discrepancies to keep records current and accurate
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled
  • Maintained my fitness in order to move merchandise efficiently and safely

Education

Fire Protection - AAS

Oklahoma State University, Oklahoma City
Oklahoma City

Fire Protection - EMT

Oklahoma State University, Oklahoma City
Oklahoma City, OK
02.2025

High School -

Muskogee High School
Muskogee, OK
01.2021

Skills

  • Team standards
  • Customer service
  • Shipping procedures understanding
  • Performance improvement
  • Stocking and replenishing
  • Security monitoring
  • Proficient in learning environmental
  • Stocking
  • Product and service sales
  • Warehousing functions
  • Shipping and receiving
  • Exceptional time management skills
  • Shelving of products
  • Heavy lifting
  • Fast learner
  • Always give 100%

Affiliations

Army National Gaurd explosives expert

Certification

EMT certification

explosive certification

Timeline

Retail Sales Associate

Lowe’s
11.2023 - Current

Customer Service Representative

10 Gym
04.2023 - 09.2024

12 Bravo Combat Engineer

Army National Guard
10.2022 - Current

Stocker

Walmart Supercenter
02.2019 - 02.2023

Fire Protection - AAS

Oklahoma State University, Oklahoma City

Fire Protection - EMT

Oklahoma State University, Oklahoma City

High School -

Muskogee High School
ALEXANDROS MAGALLON