KENETH CALDERON
Gardena,CA
Summary
Experienced in ordering procedures and telephone etiquette, I deliver outstanding customer service through effective verbal and written communication. Proficient in food preparation and safety, as well as menu memorization, I am adept at managing all aspects of the dining experience. With strong sales skills, I am skilled at upselling and promoting menu items. Eager to contribute my skills and knowledge to a dynamic team, I am a Lawndale High School graduate.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Target
07.2024 - Current
- Guided customers in making informed choices by answering questions about products.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Crew Member
Jersey Mike's Subs
10.2022 - 05.2024
- Stored food trays in refrigerated storage cabinets, or placed them over food warmers for immediate service.
- I am in charge of taking orders from customers.
- Cleanliness, customer service, and food preparation.
- Worked as part of a team to complete efficient tasks and bring in top hauls.
- Maintained high levels of productivity by cleaning and washing dishes efficiently.
- I was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
- I'm assisting with food preparation.
- Taking customer orders.
- I'm in charge of keeping the dining room clean and tidy.
- Restocked workstations with supplies, and food display cases with fresh selections to reduce customer wait times during busy periods.
- I'm in charge of the cash register and dealing with money.
- I am capable of multitasking tasks such as taking orders, preparing orders, and handling cash with great accuracy.
- Communicated openly with the management team to ensure smooth workflows during each shift.
- Put together food orders while keeping proper portion control in mind.
- Greeted customers promptly, and took orders to keep the flow of traffic moving.
Education
High School -
Lawndale High School
Lawndale, CAN/A -
El Camino College
Torrance, CASkills
- Ordering procedures
- Telephone etiquette
- Verbal and written communication
- Food preparation
- Communication skills
- Food preparation and safety
- Menu memorization
- Sale expertise
- Point of sale knowledge
- Product promotion
- Order delivery practices
- Customer service
- Sales expertise
- Cash Handling
- Team standards
- Customer engagement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Target
07.2024 - Current
Crew Member
Jersey Mike's Subs
10.2022 - 05.2024
High School -
Lawndale High School
N/A -
El Camino College
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