Olivia Parker
Retail Sales Associate
Land O' Lakes,FL
Summary
Clear communicator possessing outstanding customer service skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Adidas
Lutz, Florida
12.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Restaurant Team Member
Chick-fil-A
03.2024 - 12.2024
- Display excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Assist in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Perform opening and closing duties as needed, ensuring the restaurant is prepared for efficient operation.
- Participate in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
- Promote a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Utilize strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Arrive to work on time, in uniform and presentable in appearance to meet restaurant standards.
- Collaborate with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Enhance customer satisfaction by providing efficient and friendly service during busy meal times.
- Improve overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Serve food and beverages promptly with focused attention to customer needs.
- Greet guests pleasantly and answer menu questions.
- Utilize POS system to receive and process food and beverage orders.
Dog Walker
Neighbor
04.2020 - 03.2024
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Followed optimal schedules for animals as set by owners or supervisors.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
- Provided dogs with exercise and fresh air to promote dog health.
- Provided dog with water for adequate hydration on longer walks.
- Secured dog collars and tags before starting walks to guarantee identification in emergencies.
Babysitter
Neighbor
02.2020 - 03.2024
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Planned fun outings and educational activities to keep children entertained.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Monitored children's play activities to verify safety.
Education
High School Diploma - General Studies
Sunlake High School
08.2020 - 05.2025
Skills
Guest experiences
Cleaning and sanitizing
Taking Orders
Cash handling expertise
Menu Memorization
Exceptional customer service
Strong Work Ethic
Ordering Procedures
Food safety understanding
Order Accuracy
Professional Appearance
Teamwork and collaboration
Retail sales
Flexible schedule
Retail store operations
Product knowledge
Relationship building
Store opening and closing
Reliability and punctuality
Phone etiquette
POS system operation
Policy and procedure adherence
Active listening
Child supervision
Light housekeeping
Attention to detail
Behavior monitoring
Activity planning
Homework assistance
Reading and storytelling
Maintaining safe environment
Meal and snack times
Age-appropriate activities
Creative play ideas
Licensed driver
School-age children experience
Timeline
Retail Sales Associate
Adidas
12.2024 - Current
Restaurant Team Member
Chick-fil-A
03.2024 - 12.2024
High School Diploma - General Studies
Sunlake High School
08.2020 - 05.2025
Dog Walker
Neighbor
04.2020 - 03.2024
Babysitter
Neighbor
02.2020 - 03.2024