Alexania Zuo
Fargo,ND
Summary
Over three years of experience in a challenging environment, demonstrating expertise in de-escalating situations effectively. Possess keen observational skills to respond promptly to individual needs and anticipate conflicts before escalation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shelter Supervisor
Beyond Shelter, Inc.
Fargo, ND
- Current
- Supervising clients that struggle with homelessness, mental health conditions and substance abuse.
- Providing assistance with daily tasks such as cooking, cleaning, setting up appointments, filling out service forms. Recording daily census programming logs.
Tenant Coordinator
Community Options
Fargo, ND
12.2022 - 03.2025
- Engaged with clients of varying ages dealing with substance dependency and housing instability.
- Managing client caseloads with assigned service programs. Providing assistance with daily tasks while still encouraging residents' independence. And recording daily census programming logs.
Direct Support Professional
Fraser
Fargo, ND
12.2021 - 01.2024
- Supported youths aged 16 to 26 facing challenges of homelessness, substance abuse, and mental health issues.
- Supported meal preparation and consistently updated census programming logs.
Education
College - Criminal Justice
North Dakota State University
Fargo, NDHigh school diploma -
Penn Foster Career School
Scranton, PA05.2018
Skills
- Communication skills
- Organizational skills
- Camp counselor
- Serving
- Front Desk
- Nannying
- Church volunteer: youth counselor, childcare, and helping the elderly with home care
- Working with people with physical and mental disability
- Toddler Care
- Nursing home experience
- Caregiving
Certification
- First Aid Certification
- Office administration
Timeline
Tenant Coordinator
Community Options
12.2022 - 03.2025
Direct Support Professional
Fraser
12.2021 - 01.2024
Shelter Supervisor
Beyond Shelter, Inc.
- Current
College - Criminal Justice
North Dakota State University
High school diploma -
Penn Foster Career School