Alexa Parra
Dallas
Summary
Dynamic Customer Service Representative with a proven track record at Mesquite Arena, excelling in client relations and critical thinking. Enhanced customer loyalty through empathetic complaint resolution and effective communication. Bilingual and skilled in measuring customer satisfaction, aiming to build positive customer relationships.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Mesquite Arena
06.2023 - Current
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Addressed customer complaints, implementing solutions to enhance overall experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Samuell High School
Dallas05-2026
Associate of Science - Science
Eastfield College
Mesquite, TX05-2026
Skills
- Customer service
- Critical thinking
- Client relations
- Customer satisfaction measurement
- Bilingual
Timeline
Customer Service Representative
Mesquite Arena
06.2023 - Current
High School Diploma -
Samuell High School
Associate of Science - Science
Eastfield College