Summary
Overview
Work History
Education
Skills
Timeline
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Alex B. Appleby

Washington

Summary

I am a personable and dedicated team player who is looking for an experience in Tokyo that enables me to learn more about Japanese culture and that aligns with my skills and interest in the bicycle and tourism industries.

Overview

6
6
years of professional experience

Work History

Service Advisor

Trek Bicycle
Arlington
11.2023 - Current
  • Uses service skills and technical knowledge to evaluate issues and provide swift, successful resolutions.
  • Handles customer inquiries promptly and accurately.
  • Provides accurate estimates of repair costs, labor times and part prices to customers.

Mechanical Apprentice

White's Bicycles
Westminster
03.2022 - 10.2022
  • Assembled bicycles.
  • Provided excellent customer service.
  • Performed minor repairs.

Intern

Pedego Electric Bikes Alexandria
Alexandria
06.2019 - 08.2019
  • Prepared bikes for customer city tours.
  • Co-lead bicycle tours of local attractions.
  • Learned to provide top-notch customer service.

Education

Bike Maintenance & Professional Shop Management

United Bicycle Institute
Ashland, OR
09-2023

Some College (No Degree) - Liberal Arts and Sciences

McDaniel College, Sept. 2021 - Dec. 2022
Westminster, MD

Skills

  • Excellent communication and customer support
  • Friendly and collaborative
  • Expertise in bicycle maintenance and repair
  • Product training and support
  • Dedicated team player

Timeline

Service Advisor

Trek Bicycle
11.2023 - Current

Mechanical Apprentice

White's Bicycles
03.2022 - 10.2022

Intern

Pedego Electric Bikes Alexandria
06.2019 - 08.2019

Bike Maintenance & Professional Shop Management

United Bicycle Institute

Some College (No Degree) - Liberal Arts and Sciences

McDaniel College, Sept. 2021 - Dec. 2022

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Alex B. Appleby