Alexcia Galindo
Katy,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Sally Beauty
01.2022 - 03.2025
- Processed payments, entering sales in register for prompt customer service.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Managed inventory levels to ensure availability of best-selling items, minimizing stockouts.
- Managed approximately 20 incoming calls and emails per day from customers.
Cashier
Walmart
07.2019 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Checked out approximately 16 customers per hour
Front End Cashier
Whataburger
10.2017 - 06.2018
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front-end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Education
High School Diploma -
Benjamin O. Davis High School
Houston, TX06-2020
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Merchandise restocking
- Returns processing
- Appointment scheduling
- Time management
- Payment processing
- Inventory control
- Reliable and responsible
Timeline
Beauty Advisor
Sally Beauty
01.2022 - 03.2025
Cashier
Walmart
07.2019 - 12.2021
Front End Cashier
Whataburger
10.2017 - 06.2018
High School Diploma -
Benjamin O. Davis High School
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