Dedicated Direct Support Professional skilled in implementing personalized care plans that enhance quality of life for individuals with disabilities. Expertise in promoting client dignity and independence while fostering positive community interactions. Strong interpersonal and conflict resolution skills complement a patient approach to support.
Overview
1
1
Certification
10
10
years of professional experience
Work History
DIRECT SUPPORT, PROFESSIONAL
Uys
Newport News, Virginia
02.2026 - Current
Provided person-centered support for daily living activities, enhancing individual independence.
Supported individuals with daily tasks and encouraged them to make choices.
Assist with community outings and activities that promote social engagement and independence.
Developed personalized calendars reflecting individuals’ interests, preferences, and goals to foster engagement.
Introduce new activities and experiences while encouraging individuals to explore their interests.
Facilitated active involvement in group activities including sensory experiences, reading, arts and crafts, and recreation.
Respect and promote each individual’s rights, choices, preferences, and personal independence.
Manager
Hibbett Sports
Cambridge, MD
08.2023 - 10.2024
Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
When making the schedule I always made sure I had reliable workers at hand to make sure the store ran as smooth as possible
Developed game plans to engage employees and maintain motivation.
Being productive and driven was always a great thing
Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Writing out games plans kept my workers on their toes always gave them something to look forward too!
Managed daily operations, including scheduling and budgeting, demonstrating strong multitasking skills.
Caregiver
I Am a Care Giver
Hampton, VA
05.2016 - 12.2024
Assisted residents in activities of daily living to maintain health and dignity.
Supported clients in managing daily tasks to promote independence and well-being. with daily tasks, such as laundry, housekeeping, and shopping.
Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
Ensured clean environment for patients by strictly adhering to infection control protocols, promoting health and safety.
Supported clients in daily tasks, enhancing their independence and comfort through assistance with laundry, housekeeping, and shopping.
Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
Prepared meals according to client dietary requirements.
Cultivated meaningful relationships with clients, gaining insights into their personal stories and daily routines to provide personalized care.
Security Supervisor
Securitas Security Services USA
Hampton
10.2020 - 08.2022
Supervised security operations across multiple sites, ensuring compliance with safety protocols.
Supervised security operations across multiple sites to ensure safety protocols.
Coordinated daily security activities, enhancing overall site security.
Created weekly staff schedules to optimize coverage and ensure adequate security personnel.
Security Officer
Allied Universal Security Services, Systems and Solutions
Parksley, Virginia
05.2018 - 09.2020
Patrolled premises to maintain order and establish a visible security presence that deterred potential incidents.
Communicated effectively with staff, guests, vendors, and law enforcement to foster a collaborative and secure environment.
Enforced safety regulations, policies and procedures to ensure a safe environment.
Patrolled assigned areas on foot or in a vehicle to monitor the safety and security of personnel and property.
Conducted routine checks of fire alarms, door locks, lighting systems, and surveillance equipment to ensure optimal functionality and safety compliance.
Cashier
7 Eleven Store
Hampton, VA
06.2020 - 10.2022
Processed customer transactions accurately and efficiently at a busy retail store.
Handled cash, credit, and digital payments following company protocols.
Accepted cash and credit card payments, issued receipts and provided change.
Assisted customers with product inquiries and resolved issues promptly.
Maintained cleanliness and organization of checkout area during peak hours.
Restocked shelves and ensured product availability for customers at all times.
Collaborated with team members to manage store inventory effectively.
Monitored store security to prevent theft and ensure a safe environment for customers.
Education
High school diploma -
Arcadia High School
VA
Skills
Client assistance
Crisis intervention
Dietary support
Nutritional guidance
Activity planning
Event coordination
Community engagement
Community building
Client relationship management
Time management
Training and mentoring
Risk management
Financial management
Compassionate support
Personal Information
Availability: Anywhere
Certification
Guard Card
Timeline
DIRECT SUPPORT, PROFESSIONAL
Uys
02.2026 - Current
Manager
Hibbett Sports
08.2023 - 10.2024
Security Supervisor
Securitas Security Services USA
10.2020 - 08.2022
Cashier
7 Eleven Store
06.2020 - 10.2022
Security Officer
Allied Universal Security Services, Systems and Solutions