Diligent Banquet Captain creating many years of quality dining and event experiences. Highly skilled in assessing client needs and utilizing resourceful attitude and strong network to surmount obstacles and create seamlessly executed events.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Banquet Captain
Sunriver Resort
Sunriver , OR
06.2016 - Current
Organized banquet staff to ensure efficient service of guests and trained new employees
Assisted in setting up banquet tables, chairs, and linens for events.
Verified accuracy of billing invoices prior to finalizing charges with customers.
Resolved customer complaints promptly while maintaining a professional demeanor.
Collaborated closely with catering managers on upcoming events and their needs.
Communicated with venue personnel to coordinate event logistics.
Upheld exceptional food, beverage and service standards to surpass customer expectations.
Banquet Server
Riverhouse Convention Center
Bend , OR
10.2017 - Current
Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Provided prompt, friendly service to all guests during banquets or catered events.
Replenished buffet lines with fresh foods as needed.
Maintained cleanliness of work area throughout shift including tables, chairs and floors.
Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Yoga Teacher
Namaspa Yoga and Massage
Bend , OR
03.2018 - 08.2021
Developed and taught yoga classes to students of all ages and levels, emphasizing proper breathing techniques, body alignment, and meditation.
Cultivated an environment conducive to learning by creating a welcoming atmosphere in the studio space.
Instructed students on how to properly use props such as blocks, straps, bolsters, blankets. during class time.
Educated students about anatomy related principles such as posture alignment and muscular engagement.
Integrated elements from other disciplines such as Ayurveda into daily practices.
Greeted guests upon arrival; answered questions about classes or membership options available at the facility.
Studio Coordinator
Namaspa Yoga and Massage
Bend , OR
01.2018 - 08.2021
Managed daily operations of the studio including booking appointments and responding to inquiries.
Ensured compliance with safety regulations by conducting regular inspections of the facility.
Processed payments from clients promptly and accurately using point-of-sale systems.
Evaluated feedback from customers regarding their experiences in the studio environment.
Welcomed customers and asked open-ended questions to understand individual needs.
Trained new employees and maintained healthy staff morale through consistent coaching and team building.
Shift Lead Frozen Yogurt Shop
Campbell Creamery
Campbell , CA
06.2013 - 10.2015
Assisted in the training of new employees.
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Provided guidance and support to other team members as needed.
Managed store operations during absence of Store Manager or Assistant Manager.
Handled cash register transactions accurately while providing excellent customer service.
Performed opening and closing procedures such as setting alarm systems, counting money.
Barista
Drinx Espresso
Campbell , CA
02.2014 - 11.2014
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Stocked shelves with ingredients needed to make coffee drinks.
Monitored inventory levels of supplies and restocked when necessary.
Provided excellent customer service by responding to inquiries quickly and professionally.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Shoe Sales Associate
Sports Basement
Campbell , CA
01.2013 - 06.2013
Assisted customers with finding the right size, style, and color of shoe.
Provided product knowledge to customers on different styles of shoes.
Gained knowledge on footwear items and demonstrated enthusiasm and belief for product and company philosophy.
Education
Some College (No Degree) -
West Valley College
Saratoga, CA
Some College (No Degree) -
Central Oregon Community College
Bend, OR
High School Diploma -
Westmont High School
Campbell, CA
06-2013
Skills
Team Leadership
Food safety knowledge
Dietary restriction compliance
Banquet Setup
Guest Relations
Team member development
Corporate event coordination
Certification
Food Handlers Certification
OLCC
Affiliations
Certified 200 hour Power Vinyasa Yoga Teacher
Outdoor Enthusiast
Recreational Softball
Timeline
Yoga Teacher
Namaspa Yoga and Massage
03.2018 - 08.2021
Studio Coordinator
Namaspa Yoga and Massage
01.2018 - 08.2021
Banquet Server
Riverhouse Convention Center
10.2017 - Current
Banquet Captain
Sunriver Resort
06.2016 - Current
Barista
Drinx Espresso
02.2014 - 11.2014
Shift Lead Frozen Yogurt Shop
Campbell Creamery
06.2013 - 10.2015
Shoe Sales Associate
Sports Basement
01.2013 - 06.2013
Food Handlers Certification
OLCC
Some College (No Degree) -
West Valley College
Some College (No Degree) -
Central Oregon Community College
High School Diploma -
Westmont High School
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