Alexi Rodriguez
Waterbury,CONNECTICUT
Summary
Dynamic and goal-oriented professional with extensive experience at CVS Pharmacy, excelling in customer service and team collaboration. Proven ability to enhance patient satisfaction through effective problem-solving and efficient prescription processing. Skilled in inventory management and training, fostering a high-performance environment that drives results.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Cheshire, CT
10.2025 - Current
- Processed prescription orders accurately and efficiently in high-volume pharmacy environment.
- Assisted customers with medication inquiries and provided exceptional service to enhance patient experience.
- Maintained inventory levels by restocking medications and supplies, ensuring availability for patient needs.
- Collaborated with pharmacists to verify prescription accuracy and resolve discrepancies promptly.
- Implemented safety protocols to maintain compliance with regulations and ensure safe handling of pharmaceuticals.
Supervisor
CVS
Cheshire, CT
10.2025 - Current
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and service quality.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Evaluated employee performance through regular assessments and constructive feedback sessions.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction levels.
Sales Associate
TJX Companies
Southington, CT
02.2022 - 10.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring optimal product visibility and accessibility.
- Operated point-of-sale systems efficiently, processing transactions and handling cash accurately.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Resolved customer complaints swiftly, fostering positive relationships and repeat business.
- Conducted inventory management tasks, including restocking shelves and tracking stock levels.
- Participated in training sessions to learn about new products and sales techniques effectively.
- Supported special promotional events by setting up displays and engaging customers actively.
Cashier
LaBonne's Markets
Prospect, CT
03.2021 - 02.2022
- Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
- Managed inventory levels, restocking shelves to maintain product availability and organization.
- Trained new staff on point-of-sale systems and customer engagement techniques.
- Assisted customers with inquiries, enhancing overall shopping experience through effective communication.
- Implemented cash management procedures to minimize discrepancies and enhance financial accountability.
- Conducted regular audits of cash drawer balances, ensuring compliance with company policies.
Education
High School Diploma -
Crosby High School
Waterbury, CT06.2023
Skills
- Goal oriented
- Customer service
- Time management
- Multi-tasking strength
- Listening skills
- Problem-solving
- Outgoing personality
- Client service
- Product sales
- Teamwork and collaboration
- Problem-solving skills
- Excellent people skills
Timeline
Pharmacy Technician
CVS Pharmacy
10.2025 - Current
Supervisor
CVS
10.2025 - Current
Sales Associate
TJX Companies
02.2022 - 10.2025
Cashier
LaBonne's Markets
03.2021 - 02.2022
High School Diploma -
Crosby High School