Overview
Work History
Education
Skills
Objective
Timeline
Generic

Alexia Stukins

535 6th St North Unit C,North Hudson, WI

Overview

3
3
years of professional experience

Work History

Field Service Technician

Aurelius Solutions
10.2023 - Current
  • Managed on-site and off-site installation, technical support, repair, and maintenance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Provided full IT support module, including but not limited to networking, telecommunications, and desktop support.

I.T Desktop Support

HSHS St. Mary's Hospital
02.2023 - 09.2023
  • VDI Research and Development team
  • I.T. Asset Manager in charge of all IT assets for the covered area.
  • Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
  • Learned and implemented new software testing procedures.

IT Intern

HSHS St. Mary's Hospital
10.2022 - Current
  • Provided front line support for users basic and complex issues.
  • Provided excellent customer service even with difficult interactions.
  • Provide technical support to several HSHS locations.
  • Assist with team projects, and help ensure functionality is well within or above standards.

Tech Support Student Worker

Richland Community College
02.2021 - 12.2021
  • Provide knowledgeable support and excellent service, to resolve and escalate technical issues.
  • Effectively respond to user requests via phone and email.
  • Assist students and staff with questions and inquires regarding software and hardware needs.

Education

Bachelor Of Computer Science - Currently Enrolled

Rasmussen University

Skills

  • Self Motivated
  • Eager To Learn New Technologies
  • Ability to explain technical solutions to non technical users
  • Active Directory Experience
  • Thin Client Experience
  • Windows Experience
  • Familiar with CISCO Meraki
  • Familiar with Mitel systems

Objective

To obtain a position in which I can utilize my professional skills and experience, to aid in personal and company growth and representation.

Timeline

Field Service Technician

Aurelius Solutions
10.2023 - Current

I.T Desktop Support

HSHS St. Mary's Hospital
02.2023 - 09.2023

IT Intern

HSHS St. Mary's Hospital
10.2022 - Current

Tech Support Student Worker

Richland Community College
02.2021 - 12.2021

Bachelor Of Computer Science - Currently Enrolled

Rasmussen University

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Alexia Stukins