Alexia Able
Statesboro,GA
Summary
Results-driven Dedicated Service Professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Supervisor/ Transportation Dispatcher
Marche Nemt Services LLC
Statesboro, Georgia
04.2024 - Current
- Oversaw daily transportation operations and coordinated non-emergency medical trips, ensuring timely service delivery.
- Dispatch drivers efficiently while maintaining schedule accuracy and service quality
- Resolved scheduling conflicts and service issues promptly, minimizing disruptions to service and maintaining operational flow.
- Communicate with clients and healthcare facilities
- Independently managed full business operations during executive absence
Front Office Receptionist
Hilton Inn Hotel
Atlanta, Georgia
05.2022 - 07.2023
- Greeted and welcomed guests, ensuring a positive first impression of the organization
- Operated telephone switchboard, answering and transferring 80-90 calls daily, resolving customer queries about trip reservations and baggage fees
- Followed up on customer requests and resolved complaints to enhance customer satisfaction and create repeat business opportunities
- Complied with procedures, rules, and regulations to maintain a safe and clean reception area
Sales Representative of Services/ Cashier
Georgia Southern
Statesboro, United States
08.2021 - 03.2022
- Engaged customers to identify needs and provide tailored solutions.
- Cultivated customer relationships through clear and professional communication.
- Operated the register, accurately and efficiently delivering an error-free transaction record and balanced drawer at the end of every shift
- Established prices for goods and services, accurately tabulating bills with calculators and cash registers.
Customer Service Representative
Foundever
Remote, Remote
09.2020 - 07.2021
- Maintained exemplary customer service record, aligning with company goals and expectations
- Addressed inquiries clearly and professionally, ensuring customer satisfaction
- Utilized exceptional listening skills to accurately assess caller needs
- Organized customer information and account data for business planning and customer service purposes
- Initiate contact with potential clients through cold-calling, effectively introducing products/services, and arranging sales appointments while fostering and maintaining robust relationships with existing clients through exceptional customer service.
Line Cook Leader/ Head of Back of House
Chipotle
Sanford, United States
05.2017 - 06.2019
- Supervised line workers, optimizing task distribution and ensuring compliance with health and sanitation regulations.
- Trained new employees on company policies, equipment cleaning, cash handling, and food safety practices.
- Delivered exceptional customer service in a high-demand setting, contributing to customer satisfaction and loyalty.
Education
Bachelor of Engineering - Construction Management
Georgia Southern University
Statesboro, GA05-2027
Skills
- Dispatch coordination
- Monitoring field personnel
- Adaptability
- Logistics coordination
- Quality Assurance
- Computer Proficiency
- Interpersonal Skills
- Industry Specific Software
- Problem resolution
- Multitasking and organization
Skills
- Dispatch coordination
- Monitoring field personnel
- Adaptability
- Logistics coordination
- Quality Assurance
- Interpersonal Skills
- Computer Proficiency
- Technical Skills
- Problem resolution
- Workflow prioritization
Timeline
Supervisor/ Transportation Dispatcher
Marche Nemt Services LLC
04.2024 - Current
Front Office Receptionist
Hilton Inn Hotel
05.2022 - 07.2023
Sales Representative of Services/ Cashier
Georgia Southern
08.2021 - 03.2022
Customer Service Representative
Foundever
09.2020 - 07.2021
Line Cook Leader/ Head of Back of House
Chipotle
05.2017 - 06.2019
Bachelor of Engineering - Construction Management
Georgia Southern University