STEPHANIE DELEON

• Answered phones and provided directions or reroutes to avoid construction or other delays.
• Received service requests, prioritized responses, and optimized utilization of team resources in dispatching personnel.
• Managed transportation functions with use of SAP software and expert planning abilities for daily operations.
• Provided oversight and support for accidents, delays, and product shortages.
• Communicated with drivers to provide assignments or exchange information.
• Tracked all field teams by maintaining open communication.
• Restored service by scheduling and organizing crew assignments.
• Mobilized teams quickly for emergency needs, calling in team members and contractors to meet demands.

Assigned units to technicians for task completion. Scheduled services with various customers.

Answer emails

Help drivers with finding service with vendors when they breakdown on the road .