KIMBERLY PAYTON-PIPPINS
dispatcher
Los Angeles,CA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Transportation Dispatcher
First Student Transportation
Corona, CA
07.2022 - Current
- Coordinated daily transportation schedules for efficient bus routes and timely pickups.
- Managed real-time dispatch operations using advanced routing software and communication tools.
- Assisted drivers with navigation and paperwork to streamline trip processes.
- Resolved customer complaints through direct communication and problem-solving.
- Collaborated with maintenance teams to schedule regular vehicle inspections and repairs.
- Scheduled preventive maintenance for fleet vehicles to ensure reliability and reduce downtime.
Education
High School Diploma -
Crenshaw High School
Los Angeles, CA06-1986
Skills
- Real-time dispatch operations
- Dispatch coordination
- Advanced routing software
- Fleet management
- Vehicle maintenance scheduling
- Vehicle inspection
- Adjusting routes
- Schedule coordination
- Dispatch software
- Database updates
- Data entry
- Multitasking and organization
- Radio communication
- Effective communication
- Customer service
- Communication systems
- Customer complaint resolution
Certification
- special driving certificate CHP 1999-PRESENT
Accomplishments
- CERTIFICATE OF RECOGNITION FOR DISPATCH SKILLS 2026
Timeline
Transportation Dispatcher
First Student Transportation
07.2022 - Current
High School Diploma -
Crenshaw High School