Alexia Barnes
McDonough,GA
Summary
Dynamic and results-driven professional with a proven track record at Crew One Production, excelling in scheduling expertise and team member motivation. Successfully managed staffing assignments to meet production targets, while enhancing customer service processes at Safe Streets USA. Committed to quality control and health and safety compliance, ensuring optimal operational efficiency.
Overview
9
9
years of professional experience
Work History
Production Assistant Lead
Crew One Production
05.2022 - Current
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Assembled products according to changing daily work orders and specific customer needs.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Met production targets and tight deadlines by collaborating closely with team members.
Customer Service Representative
Safe Streets USA
04.2017 - 05.2023
- Responded to customer requests for products, services, and company information.
- Implemented and developed customer service training processes.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Dental Assistant -
United Education Institute
Morrow, GA03-2026
High School Diploma -
New Schools At Carver
Atlanta, Ga 05-2016
Skills
- Scheduling expertise
- Workload prioritization
- Health and safety compliance
- Team member motivation
- Quality control guidelines
Timeline
Production Assistant Lead
Crew One Production
05.2022 - Current
Customer Service Representative
Safe Streets USA
04.2017 - 05.2023
Dental Assistant -
United Education Institute
High School Diploma -
New Schools At Carver