Alexia Bernotas
Pittsburgh,PA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Medical Sales Representative
Neo Ancillary
Pittsburgh, Pennsylvania
01.2026 - Current
- Conducted outbound cold calling and prospecting to identify new clinic opportunities, generating interest in regenerative and aesthetic medical services
- Partner with physicians and clinical teams to educate on peptide therapies and regenerative treatments including PRP and Microneedling protocols
- Manage territory pipeline, lead tracking, and follow-up workflows using Monday.com CRM platform
- Built and maintained long-term relationships with healthcare providers, practice managers, and clinical decision-makers, enhancing collaboration and trust
- Coordinated structured outreach efforts to expand regional provider network, increasing account penetration and fostering strategic partnerships
Server/Cocktail Bartender
Sienna Mercato
Pittsburgh, Pennsylvania
04.2024 - Current
- Delivered high-volume customer service in a fast-paced hospitality environment
- Managed transactions, guest relations, and service execution under pressure
- Strengthened communication, multitasking, and problem-solving skills
Server
The Sandwich Shoppe
Pittsburgh, Pennsylvania
04.2022 - Current
- Processed high-volume customer orders, ensuring accuracy and timely delivery
- Ensured operational cleanliness and organized workflow to support smooth service
- Cultivated customer service skills through direct interaction with diverse clientele
Physical Therapy Aide
St. Clair Hospital
Pittsburgh, Pennsylvania
05.2023 - 08.2024
- Supported physical therapists by preparing patients, instructing exercises, and setting up treatment areas to enhance workflow
- Facilitated patient rehabilitation and mobility exercises under therapist supervision, promoting patient recovery
- Coordinated patient scheduling, clinic flow, and front desk operations
- Built strong communication and interpersonal skills while working directly with patients in a healthcare setting
- Enhanced patient experience by providing attentive support and professional interaction, fostering a welcoming environment
Education
Bachelor of Science - Exercise Science
Chatham University
Pittsburgh, PA05-2025
Skills
- Customer relationship management
- Territory management
- Cold calling
- CRM software
- Product education
- Problem-solving
- Networking skills
- Teamwork
- Reliability
- Building client relationships
- Goal oriented
- Organization and time management
Timeline
Medical Sales Representative
Neo Ancillary
01.2026 - Current
Server/Cocktail Bartender
Sienna Mercato
04.2024 - Current
Physical Therapy Aide
St. Clair Hospital
05.2023 - 08.2024
Server
The Sandwich Shoppe
04.2022 - Current
Bachelor of Science - Exercise Science
Chatham University