Alexia Contreras
Odessa
Summary
Results-driven individual with a background in customer service and team coordination. Expertise in training new associates, managing inventory, and enhancing member experiences to drive operational efficiency.
Overview
3
3
years of professional experience
Work History
Task Associate
Ulta Beauty Inc.
Odessa, TX
03.2025 - Current
- Assisted in executing daily operations and improving customer service standards.
- Collaborated with team members to optimize inventory management processes.
- Trained new associates on product knowledge and sales techniques.
- Monitored sales performance metrics to identify areas for improvement.
- Conducted regular stock audits to ensure inventory accuracy and availability.
Front Desk Receptionist
Planet Fitness
Odessa, TX
02.2024 - Current
- Managed front desk operations, ensuring efficient check-in and check-out processes for members.
- Provided exceptional customer service, addressing member inquiries and resolving issues promptly.
- Utilized membership management software to maintain accurate records and streamline registration procedures.
- Coordinated scheduling of personal training sessions and fitness classes to optimize member engagement.
- Assisted in maintaining cleanliness and organization of lobby area, enhancing overall member experience.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected fees, and payments.
Front Desk Receptionist /Child Caregiver
Crunch Fitness
Odessa, TX
06.2023 - 02.2024
- Managed front desk operations, ensuring smooth check-in and check-out processes for members.
- Coordinated member inquiries, providing accurate information regarding services and amenities.
- Assisted in scheduling personal training sessions, optimizing availability for both trainers and members.
- Conducted regular inventory checks of office supplies, maintaining adequate stock levels for efficient operations.
Education
High School Diploma -
Odessa High School
Odessa, TX05.2023
Skills
- Customer service
- Time management
- Product knowledge
- Order fulfillment
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Task Associate
Ulta Beauty Inc.
03.2025 - Current
Front Desk Receptionist
Planet Fitness
02.2024 - Current
Front Desk Receptionist /Child Caregiver
Crunch Fitness
06.2023 - 02.2024
High School Diploma -
Odessa High School