Alexia Edmond
Pensacola
Summary
Certified Home Health Aide focused on enhancing client well-being through personalized care. Improved daily living activities and maintained personal hygiene for clients with diverse needs while coordinating meal preparation and organizing living spaces. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills, effectively working unsupervised and mastering new skills.
Overview
7
7
years of professional experience
Work History
Tential MSR Account Services
Tential
Pensacola
12.2025 - Current
- Assisted members with account inquiries and service requests efficiently.
- Provided product information and guidance to enhance member satisfaction.
- Collaborated with team members to resolve complex member issues promptly.
- Maintained accurate member records in the customer relationship management system.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
Staffing Coordinator
Home C2 Companion Serivces
02.2024 - 12.2025
- Coordinated staffing schedules, ensuring optimal coverage for client needs and enhancing service delivery.
- Streamlined onboarding processes for new caregivers, resulting in faster integration and improved training outcomes.
- Developed and implemented staff retention strategies to improve overall satisfaction.
- Developed and implemented staff retention strategies, increasing employee satisfaction and reducing turnover rates.
Pharmacy Technician
CVS Pharmacy
03.2020 - 06.2024
- Dispensed medications accurately while adhering to pharmacy regulations and safety protocols.
- Assisted pharmacists in managing medications and conducting patient consultations, enhancing overall service delivery.
- Maintained inventory control systems to ensure optimal stock levels of pharmaceuticals and supplies.
Home Health Aide
Betterhealthcare
03.2019 - 11.2020
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Monitored client's well-being, safety and comfort under direction of physician.
- Administered personal hygiene care, including bedpans, urinals, baths, and shaves, to enhance patient comfort and dignity.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Cleaned floors and surfaces to ensure a hygienic living space for clients.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Improved patient outlook and daily living through compassionate care.
- Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
- Monitored and documented clients' progress through detailed observations and conversations to inform care adjustments.
- Administered necessary medications according to care plan.
- Planned optimal meals based on established nutritional plans.
- Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
- Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
- Supported independence in disabled individuals while ensuring safety through constant supervision and care.
Education
High School Diploma -
Navarre High School
Navarre, FLSkills
- Client relationship management
- Customer engagement strategies
- Client documentation
- Risk management strategies
- Compliance monitoring
- Effective communication
- Problem solving
- Attention to detail
- Microsoft Office
- Coordination
- Collaborative teamwork
- Working collaboratively
- Conflict resolution
- Time management
- Work ethic
- Relationship building
Experience
["Cashiers"],["Stock Clerks, Sales Floor"],["Landscaping and Groundskeeping Workers"],["Home Health Aides"]
Timeline
Tential MSR Account Services
Tential
12.2025 - Current
Staffing Coordinator
Home C2 Companion Serivces
02.2024 - 12.2025
Pharmacy Technician
CVS Pharmacy
03.2020 - 06.2024
Home Health Aide
Betterhealthcare
03.2019 - 11.2020
High School Diploma -
Navarre High School