Alexia Fraga
Ocala,FL
Summary
Encouraging leader with talents for team building, training and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using problem-solving and sound judgment to positively impact company success. Driven individual seeking a challenging role to leverage skills and experiences to contribute to the growth and success within current organization.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fitness Instructor
Planet Fitness
03.2023 - Current
- Educated gym members on proper form and technique during workouts, reducing risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
Server
El Toreo
03.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Science - Nursing
Florida International University
Miami, FL2026
High School Diploma -
Keys Gate Charter High School
Homestead, FL2020
Skills
- Microsoft Outlook, Word, and Excel
- Customer-focused
- Problem Resolution
- Staff Training and Development
- Training and mentoring
- Exceptional interpersonal communication
- Leadership and team building
- Conflict resolution techniques
Certification
- CPT - Certified Personal Trainer (NASM)
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Fitness Instructor
Planet Fitness
03.2023 - Current
Server
El Toreo
03.2023 - 09.2023
Bachelor of Science - Nursing
Florida International University
High School Diploma -
Keys Gate Charter High School
- CPT - Certified Personal Trainer (NASM)
- First Aid/CPR Certified
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