Alexia Fuentes
Bay Shore,NY
Summary
Diligent with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
8
8
years of professional experience
Work History
Orthodontic Assistant
Great Expressions Dental Centers
03.2024 - Current
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Filled in receptionist duties when needed by checking in/scheduling patients, answering phone calls. verifying insurances, and scanning important documentation into the computer.
Server
Miller's Ale House
04.2017 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
No Degree - Biology
Farmingdale State College
Farmingdale High School Diploma -
Lindenhurst Senior High School
Lindenhurst, NY06.2015
Skills
- Data Entry
- Telephone skills
- Time Management
- Organization skills
- Customer/Client relations
- Verbal and written communication
- Scheduling
- Greeting and Seating Clients
- Documentation And Reporting
- Typing Speed
- Bookkeeping
- Technical Support
Languages
Spanish
Professional Working
Timeline
Orthodontic Assistant
Great Expressions Dental Centers
03.2024 - Current
Server
Miller's Ale House
04.2017 - 06.2022
No Degree - Biology
Farmingdale State College
High School Diploma -
Lindenhurst Senior High School
Similar Profiles
Tamiah BrownTamiah Brown
Dental Hygiene Assistant at Great Expressions Dental CentersDental Hygiene Assistant at Great Expressions Dental Centers
Yumaris MartinezYumaris Martinez
Dental Assistant at Great Expressions Dental CentersDental Assistant at Great Expressions Dental Centers
Erica MuirErica Muir
Senior Claims Analyst, Payer Relations at Great Expressions Dental CentersSenior Claims Analyst, Payer Relations at Great Expressions Dental Centers