Alexia Fuentes
Bay Shore,NY
Summary
Diligent with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
8
8
years of professional experience
Work History
Orthodontic Assistant
Great Expressions Dental Centers
03.2024 - Current
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Filled in receptionist duties when needed by checking in/scheduling patients, answering phone calls. verifying insurances, and scanning important documentation into the computer.
Server
Miller's Ale House
04.2017 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
No Degree - Biology
Farmingdale State College
Farmingdale High School Diploma -
Lindenhurst Senior High School
Lindenhurst, NY06.2015
Skills
- Data Entry
- Telephone skills
- Time Management
- Organization skills
- Customer/Client relations
- Verbal and written communication
- Scheduling
- Greeting and Seating Clients
- Documentation And Reporting
- Typing Speed
- Bookkeeping
- Technical Support
Languages
Spanish
Professional Working
Timeline
Orthodontic Assistant
Great Expressions Dental Centers
03.2024 - Current
Server
Miller's Ale House
04.2017 - 06.2022
No Degree - Biology
Farmingdale State College
High School Diploma -
Lindenhurst Senior High School