Alexia Galaz
Phoenix,AZ
Summary
Dedicated Administrative Professional with experience in administrative support and caregiving roles. Bilingual in English and Spanish, skilled in enhancing communication with diverse clients and team members. Proven track record of implementing organizational systems that improve productivity and streamline processes. Strong interpersonal skills that foster positive relationships with clients and colleagues, ensuring a collaborative work environment. Committed to continuous improvement and adapting strategies to meet diverse needs effectively.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
JT Thorpe (TSMC)
Phoenix, AZ
02.2026 - Current
- Supported payroll processing by collecting employee timesheets and verifying accuracy.
- Implemented filing systems to improve document retrieval and organization efficiency.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Trained new staff on administrative procedures, promoting adherence to company standards.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Caregiver, Special Needs
Family Care Connections
Phoenix, AZ
03.2020 - Current
- Provided daily personal care and assistance to individuals with special needs.
- Implemented individualized care plans based on client needs and preferences.
- Facilitated social interactions and activities to promote engagement and well-being.
- Communicated effectively with families about clients' progress and daily activities.
- Developed positive relationships with families of special needs individuals.
- Adapted existing programs to meet the specific requirements of each individual client.
Administrative Assistant
JT Thorpe (Corporate Office)
Phoenix, AZ
03.2023 - 08.2025
- Prepared and maintained comprehensive records, files, and documentation for easy access.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Processed invoices for payment using accounting software applications.
- Coordinated new hire orientation sessions for smooth employee integration.
- Managed onboarding process for new hires, ensuring all documentation was completed accurately and in a timely manner.
- Assisted managers in preparing onboarding schedules and training agendas.
- Provided guidance and support to new employees throughout their onboarding period.
Education
Associate of Applied Science - Organizational Management
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ 08.2024 - 05.2026
Carl Hayden
Phoenix, AZSkills
- Organizational management
- Payroll administration
- Data entry
- Document management
- Time management
- Data organization
- Records administration
- Onboarding processes
- Care plan management
- Autism support
- Patient care
- Problem resolution
- Team collaboration
- Attention to detail
- Scheduling
- Teamwork
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
JT Thorpe (TSMC)
02.2026 - Current
Associate of Applied Science - Organizational Management
Maricopa Community Colleges, Estrella Mountain Community College
08.2024 - 05.2026
Administrative Assistant
JT Thorpe (Corporate Office)
03.2023 - 08.2025
Caregiver, Special Needs
Family Care Connections
03.2020 - Current
Carl Hayden