Alexia Hernandez
Muskegon,MI
Summary
Hardworking and reliable employee with extensive experience operating cash registers, and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
7
7
years of professional experience
Work History
Cashier
Chamorro Grill Island Barbecue
San Diego, CA
09.2023 - 10.2024
- Operated the cash register or POS system to receive payment by cash and credit card.
- Provided excellent customer service, including taking orders and delivering food and beverages in a timely manner.
- Performed basic maintenance tasks around the restaurant such as cleaning surfaces or sweeping floors.
Hostess
Olive Garden
San Diego, CA
12.2022 - 06.2023
- Communicated with servers about new tables, changes in food availability and customer comments.
- Greeted guests upon arrival and escorted them to their tables.
- Followed sanitation schedule and documented cleaning activities.
Server
Ruby Tuesday
Carrollton, GA
05.2020 - 12.2021
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Barista
Starbucks (Ingles Market)
Bremen, GA
03.2019 - 04.2020
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Prepared and served coffee, espresso drinks, blended coffees, teas, and pastries.
- Utilized POS system to receive and process customer payments.
Server/Busser/Togos/Restaurant Hostess
Los Cowboys Mexican Restaurant
Buchanan, GA
08.2018 - 11.2019
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Deli Clerk
Ingles Markets
Bremen, GA
03.2019 - 06.2019
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Barista
Starbucks (Vons)
San Diego, CA
08.2017 - 12.2017
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Operated cash registers to process customer payments.
Education
High School Diploma -
Haralson County High School
Tallapoosa, GA05.2019
Skills
- Serving Experience
- Organizational Skills
- Food Safety
- Upselling
- Barista Experience
- Food Service
- Food Preparation
- Retail Sales
- Cash Handling
- Communication skills
Timeline
Cashier
Chamorro Grill Island Barbecue
09.2023 - 10.2024
Hostess
Olive Garden
12.2022 - 06.2023
Server
Ruby Tuesday
05.2020 - 12.2021
Barista
Starbucks (Ingles Market)
03.2019 - 04.2020
Deli Clerk
Ingles Markets
03.2019 - 06.2019
Server/Busser/Togos/Restaurant Hostess
Los Cowboys Mexican Restaurant
08.2018 - 11.2019
Barista
Starbucks (Vons)
08.2017 - 12.2017
High School Diploma -
Haralson County High School
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