Holly Nugent
Victoria
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Raising Canes
Victoria, TX
06.2025 - Current
- Executed customer transaction processing with precision using POS systems.
- Oversaw cash handling and register balancing to ensure financial accuracy.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Oversaw cleanliness and organization of drive-thru area to enhance customer experience.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Cashier/Customer Service
Grandy's
Victoria, TX
01.2022 - 05.2024
- Delivered customers with great service kept the establishment clean and well organized
- Maintained cleanliness and organization of checkout area
- Collaborated with team members to improve service efficiency
- Handled cash, credit, and gift card transactions securely
- Trained new cashiers on procedures and customer service standards
- Greeted customers entering store and responded promptly to customer needs.
Waitress
Bayside seafood
Victoria, TX
10.2020 - 02.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to guarantee accuracy of special requests and dietary needs.
Driver
Pizza Hut
Victoria, TX
05.2019 - 08.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Delivered orders promptly, ensuring customer satisfaction and adherence to delivery standards.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Maintained vehicle cleanliness and performed routine maintenance checks as needed.
- Resolved customer complaints swiftly to enhance overall service experience.
Cashier
McDonalds
Victoria, TX
11.2018 - 05.2019
- Processed customer transactions efficiently using POS systems.
- Ensured accuracy in cash handling and register balancing.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma - Diploma
Victoria East High School
Victoria, TX05.2018
Skills
- Customer Service
- Problem Solving when working with difficult customers
- Fast working
- Serving Experience
- Restaurant Experience
- Host/Hostess
- Organizational Skills
- Busser
- Cash handling
- Food Safety
- Food Service
- Upselling
- Food Preparation
- Customer service
- Leadership
- Cash register
- Restaurant experience
- Serving
- Driving
- Guest services
- Sales
- Retail sales
- Communication skills
- Math
- Organizational skills
- Time management
- Basic math
- Writing skills
- Delivery driver experience
- Retail math
- Customer support
- English
- Phone etiquette
- Computer skills
- Hospitality
- Cleaning
Certification
- Food Handler Certification
- TABC Certified
- Driver's License
Timeline
Cashier
Raising Canes
06.2025 - Current
Cashier/Customer Service
Grandy's
01.2022 - 05.2024
Waitress
Bayside seafood
10.2020 - 02.2021
Driver
Pizza Hut
05.2019 - 08.2019
Cashier
McDonalds
11.2018 - 05.2019
High School Diploma - Diploma
Victoria East High School