Alexia Johnson
126 Howard Road Vidalia,LA
Summary
Accomplished and certified Pharmacy Technician with over 6 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. The ability to multi-task both accurately and effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate
Walgreens
Alexandria, LA
06.2019 - 01.2020
- Greet customers.
- Making sure things are clean and neat.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Connected with customers to support positive transaction experiences and address service concerns.
Senior Pharmacy Technician
Walgreens
Natchez, MS
06.2020 - Current
- Assist with workflow.
- Greet customers.
- Ensure and maintain a safe and clean environment.
- Help train new pharmacy technician.
- Date entry.
- Ordering supplies and medication.
- Preparing prescription labels.
- HIPPA compliance.
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Technician
Walgreens
Alexandria, LA
11.2016 - 02.2020
- Greet customers.
- Processing prescriptions.
- Helping customers with issues.
- Answering the phones.
- Assisting the pharmacist.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Stocked, labeled and inventoried medication to keep accurate records.
Sales Associate
Finish Line
Alexandria, LA
08.2016 - 11.2016
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Certificate - Pharmacy Technician
Louisiana State University At Alexandria
Alexandria, LA05.2017
Diploma -
Vidalia High School
Vidalia, LA05.2015
Skills
- ID verification
- Exchanges and refunds
- Sales floor sanitation
- Credit card processing
- Customer assistance
- Stocking and Replenishing
- Processing payments
- Stocking Shelves
- Answering Customer Questions
- HIPAA
- Medication dispensing
- Typing Medication Labels
- Assisting Pharmacists
- Manual and Automated Medication Dispensing
- Receiving Incoming Supplies
- Medicare and Medicaid process
Certification
Louisiana State Board of pharmacy license Mississippi State Board of Pharmacy license NHA Certified Pharmacy Technician CPR/First Aid certification Groups The National society for leadership and success February 2017 to Present
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician of Mississippi - 03/09/2021-03/31/2022
- Licensed Pharmacy Technician of Louisiana - 04/24/2020-06/30/2022
- CPR Certification- 05/13/2021 valid period 2 years
- Licensed Pharmacy Technician of Texas- 07/27/2021-07/31/2023
- NHA Certified Pharmacy Technician-
Additional Information
- Willing to relocate to:, Authorized to work in the US for any employer
Timeline
Senior Pharmacy Technician
Walgreens
06.2020 - Current
Cashier/Sales Associate
Walgreens
06.2019 - 01.2020
Pharmacy Technician
Walgreens
11.2016 - 02.2020
Sales Associate
Finish Line
08.2016 - 11.2016
Certificate - Pharmacy Technician
Louisiana State University At Alexandria
Diploma -
Vidalia High School