Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mya Ortiz

Friona

Summary

I am asking for the opportunity to prove myself and show that I can be valuable part of your team. I'm hardworking, dependable, and willing to learn whatever is need is a chance to demonstrate my commitment and work ethic.

I am excelling in customer service and relationship building. Recognized for enhancing sales through effective inventory management and promotional strategies. Skilled in cash handling and fostering teamwork, consistently achieving performance goals while maintaining a welcoming shopping environment.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Work History

FT Sales Associate

Allsups Convience Store
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register efficiently, processing transactions accurately and quickly.
  • Maintained store cleanliness and organization to ensure a welcoming environment.
  • Restocked shelves promptly, ensuring product availability for customers.
  • Collaborated with team members to optimize inventory management and minimize waste.
  • Implemented promotional displays to attract customer attention and boost sales.
  • Provided exceptional customer service, resolving issues and fostering repeat business.
  • Monitored inventory levels, reporting shortages to management for timely replenishment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

FT Lead Sales Associate

Dollar General Market
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately and efficiently at point-of-sale system.
  • Maintained cleanliness and organization of store displays to attract customers.
  • Stocked shelves and organized inventory to ensure product availability.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Handled cash management and balanced cash drawer at end of shifts accurately.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Manager's Assistant

Kevin's Market
  • Assisted in inventory management, ensuring accurate stock levels and timely restocking.
  • Coordinated scheduling for team members to optimize operational efficiency and workload distribution.
  • Supported customer service initiatives by addressing inquiries and resolving issues promptly.
  • Implemented organizational systems that improved document retrieval and workflow efficiency.
  • Supported daily operations by coordinating schedules and meetings for management team.
  • Managed travel arrangements and itineraries, ensuring compliance with company policies.
  • Streamlined office procedures, improving efficiency of document management systems.
  • Assisted in preparing reports and presentations for executive meetings, enhancing communication clarity.
  • Maintained accurate records of correspondence and communications, facilitating information retrieval.
  • Collaborated with cross-functional teams to ensure project alignment with organizational goals.
  • Provided training to new staff on administrative processes, fostering a supportive work environment.
  • Implemented feedback mechanisms to enhance internal communication effectiveness among departments.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Developed comprehensive reports for senior leadership to facilitate data-driven decisionmaking.
  • Organized special events such as conferences, workshops, or team-building activities to enhance employee engagement levels and collaboration efforts among departments.

Sales Coordinator

K&M
  • Coordinated sales activities to ensure alignment with company objectives and customer needs.
  • Managed customer inquiries, providing timely information to enhance service satisfaction.
  • Assisted in preparing sales reports to track performance and support decision-making processes.
  • Organized product demonstrations and promotional events to drive engagement and sales opportunities.b2b
  • Developed strong relationships with clients to understand needs and recommend tailored solutions
  • Conducted market research to identify new business opportunities and target potential clients
  • Delivered engaging product presentations to effectively communicate value propositions
  • Collaborated with cross-functional teams to streamline sales processes and improve customer experience
  • Trained junior team members on best practices for client engagement and sales techniques
  • Managed sales pipeline using CRM software to track leads and ensure timely follow-ups
  • Analyzed sales data to identify trends, refine strategies, and enhance overall performance
  • Led initiatives to optimize account management, resulting in increased customer retention rates
  • Consistently met or exceeded monthly performance metrics such as call volume, pipeline generation, and closed deals.

Education

BBA - Business Marketing Minor: Business Law

West Texas A&M University
Canyon, TX
01-2026

High School Diploma -

Friona High School
Friona, TX
01-2019

BBA - Business Marketing

Amarillo College
Amarillo, TX
01-2018

BBA - Business Marketing

South Plains College
Levelland, TX
01-2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving

Languages

Spanish
English

Timeline

FT Sales Associate

Allsups Convience Store

FT Lead Sales Associate

Dollar General Market

Manager's Assistant

Kevin's Market

Sales Coordinator

K&M

BBA - Business Marketing Minor: Business Law

West Texas A&M University

High School Diploma -

Friona High School

BBA - Business Marketing

Amarillo College

BBA - Business Marketing

South Plains College

Similar Profiles

CREATE PROFILE