CHRISTINA RAMIREZ
Westbury,NY
Overview
6
6
years of professional experience
2
2
Languages
Summary
Compassionate and motivated customer service professional with several years of experience working in fast-paced retail environments. Known for being dependable, patient, and willing to learn new skills. Seeking to transition into a career working with animals where I can build on my customer service experience while developing hands-on animal care knowledge and contributing to a caring, professional environment.
Work History
FT Sales Associate
Primark
630 Old Country Rd, Garden City NY 11590
09.2023 - Current
- Assisted customers with product selections, enhancing shopping experience and driving sales.
- Processed transactions efficiently while ensuring accuracy in cash handling and register operations.
- Collaborated with team members to achieve daily sales goals and improve customer service metrics.
- Trained new associates on sales techniques, store policies, and customer engagement strategies.
- Maintained store presentation standards through effective merchandising and stock organization.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Conducted inventory checks to ensure stock availability and minimize discrepancies in merchandise levels.
PT Sales Associate
Five Below
1260 Old Country Rd, Westbury, NY 11590
02.2021 - 05.2022
- Resolved customer complaints promptly, resulting in improved satisfaction and repeat business opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Westbury High School
Old Westbury, NY06.2022
Skills
- Customer Service
- Teamwork and collaboration
- Problem-solving skills
- Cash handling procedures
- Inventory management
- Order processing
- Merchandising
- Store presentation
- Time management
- Goal-oriented
- Outgoing personality
- Bilingual
Career Interest
- Animal Care
- Veterinary Support
- Kennel & Pet Care
- Veterinary Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
FT Sales Associate
Primark
09.2023 - Current
PT Sales Associate
Five Below
02.2021 - 05.2022
High School Diploma -
Westbury High School