Alexia Patterson
Utica,NY
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
11
11
years of professional experience
Work History
CNA
The Pines Nursing and Rehab
Utica, NY
10.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Housekeeper
Homewood Suite by Hilton Hotels
New Hartford, NY
06.2024 - Current
- Changed bed linens and towels, tidied up rooms.
- Responded to requests from guests regarding housekeeping needs.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Organized closets with hangers for guests' clothing items.
- Reported any maintenance issues or damage to supervisors immediately.
- Emptied trash receptacles throughout the property.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Delivered requested items such as extra pillows or blankets to guest rooms.
DIRECT SUPPORT PROFESSIONAL MANAGER
Upstate Cerebral Palsy
Utica, NY
06.2020 - 02.2024
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists
- Checked pws' pulse, temperature and respiration
- Administered bedside and personal care, such as ambulation and personal hygiene assistance
- Massaged pws or applied preparations or treatments to body
- Helped pws move in and out of beds, baths and wheelchairs
- Observed physical and mental condition, intake and output and exercise to monitor pws condition
- Cleaned and organized pws living quarters to make living conditions more hospitable
- Administer meds to 12 pws
- Manage and schedule staff
- Attend staffing and Management meeting weekly.
RESIDENT AIDE
Masonic care community
Utica, NY
06.2019 - 01.2020
- Prepared and served food trays
- Reviewed patient dietary restrictions and food allergies to verify appropriate diet
- Measured and recorded food and liquid intake and urinary and fecal output.
DIRECT SUPPORT PROFESSIONAL
Upstate Cerebral palsy
Rome, NY
03.2016 - 01.2019
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists
- Checked patients' pulse, temperature and respiration
- Administered bedside and personal care, such as ambulation and personal hygiene assistance
- Massaged patients or applied preparations or treatments to body
- Helped patients move in and out of beds, baths and wheelchairs
- Observed physical and mental condition, intake and output and exercise to monitor client condition
- Cleaned and organized client's living quarters to make living conditions more hospitable.
SLOT REPRESENTATIVE
Turning stone casino
Verona, NY
08.2017 - 06.2018
- Counted money and audit money drawers
- Kept accurate records of monetary exchanges, authorization forms and transaction reconciliations
- Responded to call calls, patron questions about the functions of slot machines and explained how to use the device
- Identified issues with malfunction's slot machines.
KEY HOLDER SUPERVISOR
Bath and Body works
New Hartford, NY
10.2013 - 01.2016
- Developed methods and procedures to increase sales, expand markets and promote business
- Examined products purchased for resale and received for storage to assess condition of each product and item
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Planned and prepared work schedules and kept records of employees' work schedules and time cards.
Education
ASSOCIATE IN BUSINESS IN BUSINESS ADMINISTRATION -
Herkimer County Community College
Herkimer, NY05.2016
HIGH SCHOOL DIPLOMA -
Notre Dame
Utica, NY06.2014
Skills
- Communication
- Computers
- Training
- Leadership
- Teamwork
- Care Plan Assessment
- First Aid Certification
- Service Documentation
- Bedside Care
- Nursing Assistance
- Customer Service
- Guest Relations
- Patient care
Timeline
CNA
The Pines Nursing and Rehab
10.2024 - Current
Housekeeper
Homewood Suite by Hilton Hotels
06.2024 - Current
DIRECT SUPPORT PROFESSIONAL MANAGER
Upstate Cerebral Palsy
06.2020 - 02.2024
RESIDENT AIDE
Masonic care community
06.2019 - 01.2020
SLOT REPRESENTATIVE
Turning stone casino
08.2017 - 06.2018
DIRECT SUPPORT PROFESSIONAL
Upstate Cerebral palsy
03.2016 - 01.2019
KEY HOLDER SUPERVISOR
Bath and Body works
10.2013 - 01.2016
ASSOCIATE IN BUSINESS IN BUSINESS ADMINISTRATION -
Herkimer County Community College
HIGH SCHOOL DIPLOMA -
Notre Dame