Alexia Pores
New York City,NY
Summary
Proficient in team building, problem solving, and effective communication. Prioritizes organization, punctuality, and fostering positive client relationships. Recognized for assessing individual needs to create personalized experiences infused with joy and professionalism.
Overview
4
4
years of professional experience
Work History
Professional Dog Walker
Wag!
New York City, NY
01.2021 - Current
- Communicated with pet owners regularly regarding their dog's progress or any issues that arose while walking them.
- Walked dogs while enforcing good behavior and manners.
Restaurant Hostess
Souvlaki GR
New York, NY
04.2022 - 08.2024
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Provided menus and answered questions about menu items and specials.
Front of House Server
Bluestone Lane Coffee
New York, NY
08.2022 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
Study Program - Shakespeare Acting
British Academy of Dramatic Arts
Oxford, England08-2023
Bachelor of Arts - Drama
The Juilliard School
New York, NY05-2022
Skills
- Reservations Coordination
- Guest Relations
- Social Perceptiveness
- Complex Problem-Solving
- Handling Complaints
- Negotiation
- Verbal Communication
- Decision-Making
- Networking and relationship building
Affiliations
- Karate Blue Belt
- Licensed Zumba Exercise Instructor
- Sunday School Teacher
References
References available upon request.
Timeline
Front of House Server
Bluestone Lane Coffee
08.2022 - 08.2023
Restaurant Hostess
Souvlaki GR
04.2022 - 08.2024
Professional Dog Walker
Wag!
01.2021 - Current
Study Program - Shakespeare Acting
British Academy of Dramatic Arts
Bachelor of Arts - Drama
The Juilliard School
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