Alexia Ryan
Naples,FL
Summary
An organized and driven student with experience in managing customer inquiries, analyzing client information in a useful way, and problem-solving. Strong skills include the ability to communicate effectively, learn new concepts quickly, build relationships, and apply knowledge to complex situations to achieve positive outcomes. Looking to grow in knowledge of accounting and related fields to reach future career goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Insurance Customer Service Representative
Responsive Insurance
Naples, FL
05.2024 - 08.2024
- Managing customer inquiries, complaints, and requests for information regarding insurance policies.
- Processing new policy applications, updating existing policy documents, facilitating payment processing, conducting follow-ups to ensure satisfactory resolution of customer issues, and navigating computer applications to analyze and update policy information.
Food Service Worker
Crisp and Green
Naples, FL
07.2022 - 11.2023
- Working register, preparing food, and handling customers
Education
Bachelor of Science - Accounting
Florida State University
Tallahassee05-2027
Skills
- Customer Service
- Problem-solving abilities
- Data analyzation
- Communication
- Quick learner
- Patient
Certification
- Florida 4-40 Customer Service Representative License
Volunteer
Center Point Community Church
- Volunteered each week through the AWANA kids' program (09/2019 - 05/2023)
Timeline
Insurance Customer Service Representative
Responsive Insurance
05.2024 - 08.2024
Food Service Worker
Crisp and Green
07.2022 - 11.2023
Bachelor of Science - Accounting
Florida State University