Ashley Deal

• Additionally, they assist insurance agents and sales representatives in resolving customer complaints.
• Processed payment.
• Assisted with resolving complex claims or billing disputes in a timely manner.
• Built trusted partnerships through open and interactive communication to earn positive customer feedback.
• Attended training and educational seminars to enhance knowledge and credentials.
• Answered insurance-related questions and discussed product offerings with prospective customers to meet unique needs.

• Distribute packing materials according to the deadline and brand's specifications
• Inspect equipment quality and functionality
• Communicate with supervisors and coworkers
• Notify management if materials do not match specifications
• Be precise with data entry
• Safely handle items using lift trucks
• Maintain sufficient material in hoppers for continuous output.

• Give out packing materials in compliance with the deadline and the brand's specifications, check the quality and functionality of the equipment, and notify supervisors and quality management of any materials that do not match the specifications.

• Comply with the deadline and brand specifications in distributing packing materials, inspect equipment for quality and functionality, and report any non-compliant materials to supervisors and quality management.

In my previous role, I adeptly managed customer expectations by addressing their needs through personalized interactions, finding alternatives, and suggesting appropriate products and services based on their requirements. I worked closely with clients to address billing and service concerns and maintained the organization's internal database by entering comprehensive reports and evaluations promptly.