Alexia Sherer
Assistant Store Manager
ST JOSEPH,MO
Summary
A long-term, loyal employee with experience in leadership, organization, oral communication, and the ability to bring efficiency to the workplce. An accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Dairy Queen Grill & Chill
Savannah, MO
03.2018 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities for 3 years.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures, bringing staffing up 30%.
- Rotated merchandise and displays to feature new products and promotions.
- Responsible for weekly and monthly inventory.
- Responsible for receiving and completing special order cakes.
Dance Instructor
Inspirations Dance Centre
Savannah, MO
04.2013 - 05.2015
- Assisted with coordination and administration of complete dance program.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Taught tap and tumbling dance classes for younger students.
Education
GED -
Savannah High School
Savannah, MO05.2019
Skills
- Corporate Law
- Retail Operations
- Coaching and Mentoring
- Microsoft Internet Explorer
- Customer Service
- Performance Monitoring and Evaluation
- POS Systems
- Time Management
- Originality and Creativity
- Business Leadership
- Inventory Control
- Sales Promotion
- Store Opening and Closing
background in competitive dancing
Being a part of a competitive team allowed me to travel and meet new people while representing a name I wore proudly and demonstrating responsibility. Through 16 years of dance experience in all genres, I gained knowledge of not only my sport, but also people. This required me to learn to use my voice, be confident in my actions, and be someone others could look up to.
Additional Information
Currently, I am working as a waitress at Betty's cafe on King Hill Ave. I get to make connections with hundreds of people a day and interact with personalities I normally would not come in contact with. I have been on the staff at this location for 7 months and enjoy it very much.
Timeline
Assistant Store Manager
Dairy Queen Grill & Chill
03.2018 - Current
Dance Instructor
Inspirations Dance Centre
04.2013 - 05.2015
GED -
Savannah High School