Alexia Sockey
Haltom City,TX
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Braums Ice Cream And Dairy. Skilled in managing transactions with accuracy and mentoring staff for peak performance. Demonstrates exceptional time management and communication abilities, significantly contributing to store cleanliness and sales improvement.
Overview
1
1
year of professional experience
Work History
Cashier
Braums Ice Cream And Dairy
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Haltom High School
Haltom City, TX05.2023
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Credit and cash transactions
Timeline
Cashier
Braums Ice Cream And Dairy
08.2023 - Current
High School Diploma -
Haltom High School
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