Dedicated Customer Experience Coordinator with proven strengths in customer service, teamwork, and problem-solving. Committed to enhancing customer satisfaction and operational efficiency in high-volume retail environments.
Overview
5
5
years of professional experience
Work History
Customer Experience Coordinator
TJX Companies
West Palm Beach, FL
06.2022 - Current
Managed the front-end operations and transactions
Supervised 15+ cashiers and associates
Organized merchandising by department
Efficiently represented the TJX rewards loyalty program
Applied seamless customer service experience to high volume retail store
Coached and trained new associates with the front end and customer experience/loyalty
Administered computer skills examinations to new associates in-training
Retail Sales Associate
TJX Companies
West Palm Beach, FL
08.2021 - 06.2022
Store recovery
Store maintenance
Front end Cashiering
Markdowns
Worked in 4 different departments; fitting room, home, mens/kids, and beauty
Education
Bachelor of Business Administration, B.S
Palm Beach Atlantic University
West Palm Beach, FL
06-2027
High School Diploma -
Broward Virtual School
Coconut Creek
06-2022
Skills
Proficient with Microsoft Office, Word, Powerpoint, Excel, and Access
Familiar with SPSS statistical software, Python, and Oracle