Alexia Urrutia
El Paso,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Victoria Secret
El Paso Texas
06.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
TAP Supervisor
Victoria Secret
El Paso Texas
10.2024 - 02.2025
- Increased customer satisfaction with proactive problem-solving and effective communication skills.
- Led a team of TAP professionals, fostering a positive work environment through supportive leadership.
- Conducted regular performance evaluations for team members, setting clear expectations and goals for growth.
- Implemented new policies and procedures to improve overall department operations and productivity.
Sales Associate
Guess Factory
El Paso Texas
06.2022 - 06.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Waitress
Don Carbon
El Paso, TX
02.2021 - 12.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Multidisciplinary - Business
El Paso Community College
El Paso, TXSkills
- Upselling
- Outgoing Personality
- Merchandising knowledge
- Relationship Building
- Product Recommendations
- Time Management
- Cleaning techniques
- Problem-solving skills
- Store Opening and Closing
- Exceptional customer service
- Sales Goals Attainment
- Bilingual
- Teamwork and Collaboration
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
TAP Supervisor
Victoria Secret
10.2024 - 02.2025
Sales Associate
Victoria Secret
06.2023 - Current
Sales Associate
Guess Factory
06.2022 - 06.2023
Waitress
Don Carbon
02.2021 - 12.2022
Multidisciplinary - Business
El Paso Community College