Alexia Verdugo
Phoenix,Arizona
Summary
Dedicated student pursuing full-time role that presents professional challenges and leverages interpersonal skills. Background in volunteer organization, bringing a strong set of organizational skills, empathy, and passion for community service.
Overview
4
4
years of professional experience
Work History
Retail Processor Associate
The Real Real
11.2024 - Current
- Processed returning inventory using specialized software to ensure accurate tracking and organization.
- Conducted quality control checks on items, maintaining high standards for product condition and presentation.
- Collaborated with team members to optimize workflow processes, enhancing operational efficiency in processing tasks.
- Managed returns and exchanges efficiently, ensuring customer satisfaction through effective resolution strategies.
- Implemented best practices for merchandise handling, reducing errors in inventory management systems.
Retail Processor Associate
Goodwill
12.2023 - 11.2024
- Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.
- Delivered exceptional customer service by addressing concerns and resolving issues promptly.
- Trained new associates on sales techniques and company policies for operational consistency.
- Greeted customers and helped with product questions, selections, and purchases.
Warehouse Associate
Amazon
06.2023 - 12.2023
- Maintained a high rate of processing times on customer returns while ensuring a clean environment
- Performed a seven-sided check to ensure authenticity of item to determine correct destination
- Checked for safety concerns and maintained communication with leads for hazardous items
Food Service
Northern Arizona University
08.2022 - 05.2023
- Assisted in event setup/takedown and took note of inventory before and after shifts
- Greeted customers and answered questions pertaining to products, produce, and deals.
- Transferred end of shift inventory into corresponding containers and partnered with kitchen to ensure minimal food waste
Warehouse Associate
Hello Fresh
11.2021 - 04.2022
- Packed produce into designated kits; properly sealed and labeled bags.
- Keep workstations neat and sanitized to maintain a safe work environment.
- Served as a runner ensuring stations were stocked and delivered inventory that was running low
Education
Associates in Arts -
South Mountain Community College
Phoenix05.2021
Skills
- Experience with Microsoft applications
- Skilled in utilizing Google Suite tools
- Quality Control
- Customer Service
- Cash handling proficiency
- Conflict resolution
LANGUAGES
English
Spanish
Timeline
Retail Processor Associate
The Real Real
11.2024 - Current
Retail Processor Associate
Goodwill
12.2023 - 11.2024
Warehouse Associate
Amazon
06.2023 - 12.2023
Food Service
Northern Arizona University
08.2022 - 05.2023
Warehouse Associate
Hello Fresh
11.2021 - 04.2022
Associates in Arts -
South Mountain Community College