Alexiana Narbone
Clinton,NY
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clinic Receptionist
Cny Veterinary Medical Services
Westmoreland, NY
07.2022 - 12.2023
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Scheduled patient appointments using an electronic appointment system.
- Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
- Handled confidential matters with discretion while adhering to HIPAA guidelines.
- Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
Sales Associate
PetSmart
New Hartford, NY
07.2021 - 07.2022
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
Education
Certification - Phlebotomy
Oneida Herkimer Madison BOCES
Utica, NY02-2024
High School Diploma -
Clinton Senior High School
Clinton, NY07-2021
Skills
- Adaptable to change
- Healthcare Industry Knowledge
- Drawer balancing
- Patient Relations
- Blood collection
- Data Entry
- Patient support
- Sanitation and sterilization
- Specimen handling
- HIPAA Compliance
- Patient Monitoring
- Active Listening
Certification
- Basic Life Support (BLS) Certification
- Certified Phlebotomy Technician (CPT)
- Infection Control Certification
Timeline
Clinic Receptionist
Cny Veterinary Medical Services
07.2022 - 12.2023
Sales Associate
PetSmart
07.2021 - 07.2022
Certification - Phlebotomy
Oneida Herkimer Madison BOCES
High School Diploma -
Clinton Senior High School
- Basic Life Support (BLS) Certification
- Certified Phlebotomy Technician (CPT)
- Infection Control Certification
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