Alexiana Narbone
Clinton,NY
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clinic Receptionist
Cny Veterinary Medical Services
Westmoreland, NY
07.2022 - 12.2023
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Scheduled patient appointments using an electronic appointment system.
- Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
- Handled confidential matters with discretion while adhering to HIPAA guidelines.
- Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
Sales Associate
PetSmart
New Hartford, NY
07.2021 - 07.2022
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
Education
Certification - Phlebotomy
Oneida Herkimer Madison BOCES
Utica, NY02-2024
High School Diploma -
Clinton Senior High School
Clinton, NY07-2021
Skills
- Adaptable to change
- Healthcare Industry Knowledge
- Drawer balancing
- Patient Relations
- Blood collection
- Data Entry
- Patient support
- Sanitation and sterilization
- Specimen handling
- HIPAA Compliance
- Patient Monitoring
- Active Listening
Certification
- Basic Life Support (BLS) Certification
- Certified Phlebotomy Technician (CPT)
- Infection Control Certification
Timeline
Clinic Receptionist
Cny Veterinary Medical Services
07.2022 - 12.2023
Sales Associate
PetSmart
07.2021 - 07.2022
Certification - Phlebotomy
Oneida Herkimer Madison BOCES
High School Diploma -
Clinton Senior High School
Similar Profiles
Kassidi NichollKassidi Nicholl
Veterinary Assistant/Veterinary Receptionist at CNY Veterinary Medical ServicesVeterinary Assistant/Veterinary Receptionist at CNY Veterinary Medical Services
Jaimie L WrenchJaimie L Wrench
LVT (ER, surgery, internal medicine), Surgical Service Coordinator, Specialty Referral Coordinator at Veterinary Medical Center of CNYLVT (ER, surgery, internal medicine), Surgical Service Coordinator, Specialty Referral Coordinator at Veterinary Medical Center of CNY
Abbie SteffyAbbie Steffy
Client Servies Supervisor at Veterinary Medical Center of CNYClient Servies Supervisor at Veterinary Medical Center of CNY
Shaniya BrewerShaniya Brewer
Produce Associate at Hannaford SupermarketProduce Associate at Hannaford Supermarket
Jacob HelznerJacob Helzner
Teaching Assistant at Hamilton CollegeTeaching Assistant at Hamilton College