Alexias Arsenault
Coventry,Rhode Island
Summary
Dedicated multi-department associate at The Home Depot with a record of successful accomplishments. Proficient in delivering excellent customer service, having thorough product knowledge, and boosting metrics in various departments while maintaining Home Depot's core values. Skilled social abilities that allow professional connections with associates and customers. Looking to use my knowledge and dedication to expand my career potential.
Overview
3
3
years of professional experience
Work History
Universal Associate
The Home Depot
10.2021 - Current
- Highly trained in multiple departments including Paint, Appliances, Service Desk, Pro Desk, Tool Rental, and served as a Head Cashier.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Current coach for new and established associates to help drive processes and ensure accuracy to customer needs.
- Actively promoted store credit card programs and pro loyalty rewards to customers resulting as a top performer in cardholder sign-ups.
- Mentored associates in best practices and training, contributing to building a strong skillset to meet company objectives.
Education
Associate of Psychology - Psychology
Community College of Rhode Island
Warwick, RI12-2024
Skills
- Excellent Customer Service
- Goal Oriented Mindset
- Innovative and creative
- Communicates Effectively
- Detail Oriented
- Leadership Qualities
- Sales and Product Knowledge
- Time Management
- Safety Awareness
- Complex Problem Solving
Accomplishments
- Achieved cashier of the year by effectively helping customers and boosting metrics.
- Obtained associate of the month working at the service desk by focusing on excellent customer service.
Timeline
Universal Associate
The Home Depot
10.2021 - Current
Associate of Psychology - Psychology
Community College of Rhode Island
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