Alexica Nieves
Summary
Highly experienced candidate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Ice Cream Server
The Crabbs Tropical Treat
04.2022 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Sales Associate
Target
11.2022 - 02.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
American Eagle Outfitters, Inc
05.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Server
Cross Keys Diner
11.2020 - 05.2021
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Processed orders and sent to kitchen employees for preparation.
- Cultivated warm relationships with regular customers.
Education
Marketing
University of Central Florida
Orlando, FL12.2026
High School Diploma -
New Oxford High School
New Oxford, PA05.2023
Skills
- Communication
- Adaptability
- Customer Service
- Teamwork
- Decision-Making
- Problem Solving
Timeline
Server
Buffalo Wild Wings
09.2023 - Current
Sales Associate
Target
11.2022 - 02.2023
Ice Cream Server
The Crabbs Tropical Treat
04.2022 - Current
Sales Associate
American Eagle Outfitters, Inc
05.2021 - 04.2022
Server
Cross Keys Diner
11.2020 - 05.2021
Marketing
University of Central Florida
High School Diploma -
New Oxford High School