Alexis Alexander
Milwaukee
Summary
Dedicated and hardworking Senior Business Analyst with over 19 years of Walgreens experience. Proficient in data analysis and project management. Excelled in enhancing business processes and team collaboration. Eager to use my interpersonal skills to expand my knowledge and leadership while achieving goals to provide an exceptional customer experience. Ready to apply knowledge and skills while continuing to develop my career in a high-level and professional environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Walgreens Boots Alliance
11.2022 - Current
- Supports Effective Management of the Prescriber Evaluation Process
- Uses advanced features in Excel to summarize datasets with graphs, charts and pivot tables for executive level audiences
- Prepares presentations summarizing findings from various analyses for executive level audiences
- Manages query update requests
- Manages team FedEx program
- Manages team Ariba process for billing
- Prepares ad hoc data reports
- Supports cross-functional teams with various tasks and projects
- Led Data Mining project
- Maintains high level understanding of compliance within the Patient Safety Organization
- Coaches junior team members in best practices related to business analysis and operations
Business Analyst, Pharmacy and Retail Operations
Walgreens Boots Alliance
11.2020 - 11.2022
- Analyzed DEA 106 forms to accurately report Controlled Substance Theft/Losses to DEA and state agencies to ensure compliance
- Used advanced features in Excel and various system tools to generate records request reports
- Updated E222 forms in the CSOS/Axway system
- Queried databases (Teradata, SQL, Databricks)
- Reviewed and approved Controlled Substance override requests to ensure compliance and regulatory requirements are being followed
- Submitted ad hoc Compass and Retail Hub Mail communications
- Updates and publishes documents via Alfresco for StoreNet/company use
- Assisted stores and field leadership with inquiries via email, phone and ATRH in a timely manner
Certified Pharmacy Technician
Children’s Hospital of Wisconsin
01.2013 - 01.2021
- Utilized the IV room to compound medication using sterile technique
- Exchanged patient bedside medication carts
- Restocked medication dispensing machines
- Packaged medications for dispensing
Coordinator, Pharmaceutical Integrity
Walgreen Co.
01.2019 - 01.2020
- Reviewed and approved Controlled Substance override requests to ensure compliance and regulatory requirements are being followed
- Created ad hoc reports for various vendors
- Reviewed prescriber profiles for GFD concerns for Merger and Acquisition files
- Provided various reports for Subpoena requests from the DEA
Senior Certified Pharmacy Technician
Community Walgreens Pharmacy
01.2019 - 01.2020
- Utilized Walgreen’s systems proficiently (IC+, AS/400, StoreNet, Asembia1, Promote)
- Communicated with insurance companies for proper billing procedures
- Resolved third-party claims
- Created FedEx shipments for delivery of medications to specialty patients
- Accurate data entry and filling of prescriptions
- Properly document and filled LDB medications
Senior Certified Pharmacy Technician
Walgreen Co.
01.2005 - 01.2019
- Utilized Walgreen’s systems proficiently (IC+, AS/400, StoreNet, Asembia1, Promote)
- Communicated with insurance companies for proper billing procedures
- Resolved third-party claims
- Managed pharmacy inventory
- Accurate data entry and filling of prescriptions
- Trained several employees in and out of state on Walgreen’s systems, policies and procedures
- Experience in Walgreen’s Specialty Pharmacy
Education
Pharmacy Technician Diploma -
Milwaukee Area Technical College
01.2004
Skills
- Data analysis
- Project management
- Microsoft Office Suite
- Team collaboration
- Attention to detail
- Time management
- Data mining
- Communicates Effectively
- Project presentation
- Reporting and documentation
- Interpersonal skills
- Professionalism
- Team member coaching and Development
- Excellent Customer Care
- Business process improvement
Certification
Nationally Certified Pharmacy Technician, 2006, PTCB
Personal Information
Title: CPhT
Timeline
Senior Business Analyst
Walgreens Boots Alliance
11.2022 - Current
Business Analyst, Pharmacy and Retail Operations
Walgreens Boots Alliance
11.2020 - 11.2022
Coordinator, Pharmaceutical Integrity
Walgreen Co.
01.2019 - 01.2020
Senior Certified Pharmacy Technician
Community Walgreens Pharmacy
01.2019 - 01.2020
Certified Pharmacy Technician
Children’s Hospital of Wisconsin
01.2013 - 01.2021
Senior Certified Pharmacy Technician
Walgreen Co.
01.2005 - 01.2019
Pharmacy Technician Diploma -
Milwaukee Area Technical College