Alexis Allen
Conshohocken,PA
Summary
Adept at compassionate communication and documentation skills, I excelled at Pogust Goodhead, enhancing client satisfaction and service quality. My background spans from intake specialist to personal assistant and educator, where I consistently exceeded performance metrics and fostered positive relationships, demonstrating a strong commitment to excellence and organizational prowess.
Offering excellent organizational skills and passion for helping others. Brings ability to quickly learn procedures and adapt to new environments, contributing to efficient client assessment and record-keeping. Ready to use and develop communication and data management skills in Executive Assistant role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intake Specialist
Pogust Goodhead
08.2024 - Current
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Consistently met or exceeded performance metrics, demonstrating a strong commitment to delivering exceptional service within the Intake Specialist role.
Personal Assistant to the Chairman
Pogust Goodhead
01.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Student Teacher, First Grade
Roberts Elementary School
08.2023 - 12.2023
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted a positive learning environment by establishing clear expectations and fostering open communication.
- Assisted in administering tests and other assessments to evaluate student progress.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Implemented assessment tools to monitor student progress, adjusting lesson plans as needed to address areas of struggle or mastery.
- Collaborated with colleagues to develop cross-curricular connections, reinforcing key concepts across subject areas.
- Developed culturally responsive curriculum materials that acknowledged diverse perspectives and promoted inclusivity within the classroom setting.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
Education
Bachelor of Science - Early Grades Preperation, Pre-k Through Grade 4
West Chester University of Pennsylvania
West Chester, PA12-2023
Skills
- Compassionate communication
- Assertiveness
- Application assessments
- Documentation skills
- Time management expertise
- Detail-oriented mindset
- Exceptional organization
- Commitment to quality and service
Affiliations
- Trial Lawyers for A Better Tomorrow
Certification
The Commonwealth of Pennsylvania - Instructional I
Timeline
Intake Specialist
Pogust Goodhead
08.2024 - Current
Personal Assistant to the Chairman
Pogust Goodhead
01.2024 - 08.2024
Student Teacher, First Grade
Roberts Elementary School
08.2023 - 12.2023
The Commonwealth of Pennsylvania - Instructional I
Bachelor of Science - Early Grades Preperation, Pre-k Through Grade 4
West Chester University of Pennsylvania
Similar Profiles
Lúcius Bowen MilholoLúcius Bowen Milholo
Complaints Handler at Pogust GoodHeadComplaints Handler at Pogust GoodHead
Faiza RokibaFaiza Rokiba
Client Service Paralegal at Pogust GoodheadClient Service Paralegal at Pogust Goodhead
Sierra OrlandoSierra Orlando
Subaccounting Specialist IV at The Bank of New York MellonSubaccounting Specialist IV at The Bank of New York Mellon