Microsoft word
Kareemah McDowell
Patient Access Specialist
Pompano Beach,FL
Summary
Talented Intake Specialist offering 12 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity. Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.
Overview
11
11
years of professional experience
Work History
Intake Specialist
DC PLASTIC SURGERY-JAMACHI PLASTIC SURGERY
, MD
07.2013 - 03.2020
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Offered compassionate and attentive guidance to patients during moments of procedure scheduling and intake date
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Interacted with insurance providers to obtain necessary documents to complete registration.
- Used Microsoft Word and other software tools to create documents and other communications.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
- Completed intake assessment forms and filed clients' charts.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Patient Access Representative
LICH - LONG ISLAND COLLEGE HOSPITAL
Brooklyn, NY
01.2009 - 06.2013
- Coordinate all ER outpatient admission and registration process
- Verified patient's insurance eligibility and ensure HIPAA compliance
- Establish appropriate methods of reception for Emergency room triage and outpatient services. Admit patient for medical services coordinates with supports bed control
- Explain all forms to patients and inform patient of rights
- Always maintain positive and professional customer service, referring unresolved issues to the appropriate supervisor
- Submitted primary and secondary claims for commercial ,managed care. and Medicare/ Medicaid units for claims processing
- Orchestrate communication to clinical staff in a high pace environment
Education
No Degree - Nursing
Long Island University
Brooklyn, NYAssociate of Science - Nursing
Keiser University
Fort Lauderdale, FL 01.2022 - Current
No Degree - Cosmetology Education
Carsten Institute of Cosmetology- New York
New York, NYSkills
Consultation and advisory
Eligibility review
Application assessments
Intake assessment
Critical thinking skills
Compassionate communication
Group and individual instruction
Case management
Decision-Making
Written Communication
Clerical Support
Excellent Communication
Flexible and Adaptable
Attention to Detail
Planning and Coordination
Software
Currently Training with Epic Systems - AHealth care charting system that includes features such as medical templates, patient history, and referrals so that healthcare providers can deliver the best patient care
Typing-65 wpm
Data Entry
Timeline
Associate of Science - Nursing
Keiser University
01.2022 - Current
Intake Specialist
DC PLASTIC SURGERY-JAMACHI PLASTIC SURGERY
07.2013 - 03.2020
Patient Access Representative
LICH - LONG ISLAND COLLEGE HOSPITAL
01.2009 - 06.2013
No Degree - Nursing
Long Island University
No Degree - Cosmetology Education
Carsten Institute of Cosmetology- New York