Joseph F DeCaro III
Pompano Beach,FL
Summary
Dynamic leader with a proven track record at Outback Steakhouse, enhancing operational efficiency and guest satisfaction through expert team management and inventory control. Excelled in staff development, achieving significant improvements in service quality and compliance. Skilled in customer engagement and POS system operation, adept at driving results and fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Outback Steakhouse
06.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Education
Associates - Business
Miami Dade College
Miami, FL06.2020
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Point of Sale (POS) system operation
- Shift Management
- Organization and prioritization
- Complaint resolution
- Food Service Background
- Adaptable
Timeline
Restaurant Manager
Outback Steakhouse
06.2021 - Current
Associates - Business
Miami Dade College
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