Rana A.Franceschini
Skara Taverna
Albertson,USA
2
Languages
1
Certification
20
years of professional experience
Sales/customer serviceprofessional/Management with extensive experience in Pharmaceutical and Restaurant industries,looking to add value to a growing customer focused team.I would like to apply my experience in the field of experience and sales in a large and multinational company like your company.. I will express myself in detail during the interview.
Work History
Restaurant Manager
10 Months- Monitored inventory levels, coordinating with suppliers to maintain stock integrity.
- Established safety protocols, ensuring compliance with health regulations and standards.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Assistant Store Manager
5 Months- Assisted in daily store operations, ensuring optimal customer service and product presentation.
- Supported inventory management processes, including stock replenishment and visual merchandising.
- Trained new staff on operational procedures and customer engagement techniques.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Developed promotional displays that aligned with brand standards, driving customer interest and engagement.
- Analyzed sales data to identify trends and inform inventory decisions for improved profitability.
- Implemented training programs focused on improving staff knowledge of products and services offered.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Led team meetings to discuss objectives, share feedback, and foster a collaborative work environment.
Manager
9 Months- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Sales Representative/Customer Relations/Manager
14 Years 7 Months- Managed customer relations on ongoing basis to maximize customer retention
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Worked flexible schedule and extra shifts to meet business needs
- Welcomed customers and helped determine their needs
- Stocked, tagged and displayed merchandise as required
- Restocked and organized merchandise in front lanes
- Assisted customers with returns, refunds and resolving transaction issues.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Conducted market research to identify potential customers and emerging trends.
- Trained new sales representatives on product knowledge and customer engagement techniques.
- Collaborated with team members to strategize sales approaches and target specific demographics.k
- Analyzed competitor activities to adjust sales tactics and enhance market positioning.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
No Degree - Business Administration And Management
High School Diploma
Skills
Appointment Setting
Excellent Presentation Skills
Business Development
Sales Associate of the Month Award
Exceptional Time Management
Report Generation
Motivated Team Player
Analytical Problem Solver
Customizable Solutions
Customer Seating
Team Leadership
Serve Customers
Team management
Inventory control and record keeping
Customer engagement
Staff management
Operations management
Point of sale (POS) system operation
Passion for customer satisfaction
Shift management
Organization and prioritization
Staff scheduling
Food service background
Adaptable
Business operations expertise
Supervisory skills
Recruitment
Stable work history
Team leadership
Sales promotion
ServSafe food manager
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 19 staff members.
Certification
MANAGER
Sales award in pharmaceutical company
I worked for a pharmaceutical company in Turkey between 2007 and 2021.At the company where I worked as a sales representative for the first ten years, I continued as a regional manager for the last five years.I promoted and sold the products under my responsibility to the target physician audience in the fields of cardiology and chest diseases.I have achieved countless successes during this process.
Languages
English
Full Professional
Turkish
Full Professional
Timeline
Restaurant Manager
Skara Taverna
10.2025 - CurrentRead More
Assistant Store Manager
Swarovski
08.2024 - 01.2025Read More
Manager
Ruths Chris Steak House
10.2023 - 07.2024Read More
Sales Representative/Customer Relations/Manager
Deva
01.2007 - 08.2021Read More
Anadolu University
No Degree from Business Administration And Management
Read More
Marmaris Sabanci Lisesi
High School Diploma
Read More