Alexis Allen
Seagovile,TX
Summary
Dynamic team leader with a proven track record at Harts Cleaning Services, excelling in team motivation and conflict resolution. Expert in staff training and goal setting, I successfully oversaw high-priority projects, ensuring client satisfaction. Committed to fostering collaboration and maintaining a positive work culture while enhancing operational efficiency.
Overview
8
8
years of professional experience
Work History
Team Leader
Harts Cleaning Services
09.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Led employee relations through effective communication, coaching, training, and development.
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
Server
Dennys
04.2017 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Seagoville High School
Seagoville, TX05-2019
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Staff training
- Work planning
- Goal setting
- Conflict resolution
- Client support
- Cash handling
- Relationship building
- Safety processes and procedures
- Workflow management
Timeline
Team Leader
Harts Cleaning Services
09.2021 - Current
Server
Dennys
04.2017 - 09.2021
High School Diploma -
Seagoville High School
Similar Profiles
Sophie BurtSophie Burt
Cleaning Professional at Chianne Harts CleaningCleaning Professional at Chianne Harts Cleaning
Country BrubakerCountry Brubaker
Logistics/Warehouse Manager at Harts ServicesLogistics/Warehouse Manager at Harts Services
Sarmila MangarSarmila Mangar
Med Tech at Harmony at Harts RunMed Tech at Harmony at Harts Run