Alexis Alley
Glasgow,KY
Summary
Efficient and organized Program Administrative Associate with a strong background in billing, inventory management, and recordkeeping. Proven ability to multitask in fast-paced settings, ensuring optimal service delivery and participant satisfaction. Detail-oriented professional with expertise in billing coordination and customer relations.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Program Administrative Associate
Just Family Center
Glasgow, Kentucky
01.2023 - Current
- Manage Medicaid billing processes to ensure accurate reimbursements.
- Schedule appointments and transportation for participants.
- Deliver customer service at front desk, efficiently handling phone inquiries.
- Conduct appropriate monthly fire drills.
- Assist participants with personal care and toileting as needed.
- Serve meals to participants, maintaining health and safety from CACFP standards.
- Managing multiple tasks simultaneously to support daily operations in a dynamic environment while addressing participant needs.
- Ordering all inventory for the Adult Day Center to function and run smoothly
Manager
Houchens Industries Inc. IGA
Glasgow, Kentucky
09.2020 - 01.2023
- Managed operations for Houchens IGA and Subway locations on Hwy 90 and South Gate, ensuring seamless daily functionality.
- Oversaw store ordering to maintain optimal inventory levels, supporting consistent product availability.
- Created employee schedules to ensure adequate staffing, enhancing service efficiency during peak hours.
- Delivered exceptional customer service to enhance shopping experience.
- Closed cash registers and processed deposits accurately.
Education
High School Diploma -
Metcalfe County High School
Edmonton, KY05-2017
Skills
- Billing coordination
- Customer relations
- Inventory management
- Safety compliance
- File management
- Event planning
- Multitasking
Certification
- Certified Nursing Assistant since 2017
Timeline
Program Administrative Associate
Just Family Center
01.2023 - Current
Manager
Houchens Industries Inc. IGA
09.2020 - 01.2023
High School Diploma -
Metcalfe County High School