Alexis Anderson
Crowley
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to pursue studying law.
Overview
2
2
years of professional experience
Work History
Patient Support Representative
Optum, UnitedHealth Group
Remote
10.2025 - Current
- Facilitated patient inquiries, providing timely and accurate information on health services.
- Assisted in scheduling appointments, ensuring efficient use of resources and patient satisfaction.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Utilized electronic health record systems to maintain accurate patient data and documentation.
Coordinator of Member Engagement
Signify Health
Remote
10.2023 - 07.2024
- Developed and implemented member engagement strategies to enhance satisfaction and retention.
- Coordinated communication efforts across multiple channels to keep members informed of program updates.
- Organized educational workshops and events to promote member participation and community interaction.
- Analyzed member feedback to identify trends and improve service offerings effectively.
Education
Bachelor of Science - Multidisciplinary Studies
Texas Woman's University
Denton, TX12.2026
Associate of Arts - General Studies
Tarrant County College
Fort Worth, TX05.2018
Skills
- Problem-solving
- Time management
- Attention to detail
- Critical thinking
- Organizational skills
- Decision-making
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Patient Support Representative
Optum, UnitedHealth Group
10.2025 - Current
Coordinator of Member Engagement
Signify Health
10.2023 - 07.2024
Bachelor of Science - Multidisciplinary Studies
Texas Woman's University
Associate of Arts - General Studies
Tarrant County College