Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Production Supervisor
Telaffects
08.2022 - Current
Collaborated with other leaders and executives to direct workflow and support operations.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Cultivated professional working relationships with peers and supervisors.
Assisted in the implementation of new system for enhanced productivity.
Managed internal operational standards and productivity targets.
Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Reviewed customer feedback and developed strategies to improve product quality.
Established clear priorities and production quality standards.
Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
Supervised ongoing daily production phases.
Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
Implemented policies and standard operating procedures for continuous improvement.
Evaluated existing production processes and identified areas for improvement.
Production Supervisor
Universal Orlando Resorts
08.2012 - 12.2020
Evaluated team member performance regularly to identify and resolve productivity concerns.
Managed internal operational standards and productivity targets.
Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
Supervised ongoing daily production phases.
Monitored daily and weekly key performance indicators to maintain on-track status.
Evaluated existing production processes and identified areas for improvement.
Managed staff hiring, training and supervision.
Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
Managed team of 25 production associates, overseeing productive production processes and meeting all deadlines.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Resolved issues quickly to maintain productivity goals.
Streamlined communication between departments, fostering a collaborative work environment for efficient problemsolving.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Developed strong organizational and communication skills through coursework and volunteer activities.
Proved successful working within tight deadlines and a fast-paced environment.