ALEXIS BARBIERY
Elk Grove,CA
Summary
Customer-oriented professional with a strong background in retail and hospitality. Skilled in creating positive customer experiences, handling transactions accurately, and supporting sales goals. Passionate about beauty and wellness, with excellent communication and multitasking abilities. Thrives in dynamic environments, contributing to team success while delivering exceptional service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Hostess
BJ's Restaurant & Brewhouse
Sacramento, CA
10.2020 - Current
- Delivered exceptional customer service, handling a high volume of guests while ensuring satisfaction and repeat business
- Processed transactions accurately using POS systems, including splitting bills and managing cash, credit, and gift card payments
- Built rapport with customers, recommending menu items and providing personalized suggestions to enhance guest experiences
- Trained and mentored new employees, fostering a welcoming and high-performing team environment
- Recognized by management for consistently providing top-tier service and contributing to positive team morale
Education
High School Diploma - Associate of Arts in Business
Cosumnes River College
Elk Grove, CA12.2023
Skills
- Outstanding Customer Service
- POS System Operation and Accuracy
- Product Knowledge and Recommendations
- Multitasking in High-Volume Settings
- Team Collaboration and Communication
- Professional and Positive Demeanor
Certification
- Food Handler's Card
- Responsible Beverage Service (RBS) Certification
Accomplishments
Received 'Service' gold star during Employee Appreciation Week, awarded for outstanding dedication to customer satisfaction and team success.
Hobbies and Interests
- Passion for beauty, skincare, and self-care products
- Commitment to continuous learning and personal development
- Enjoys connecting with people and helping them feel their best
Timeline
Server/Hostess
BJ's Restaurant & Brewhouse
10.2020 - Current
High School Diploma - Associate of Arts in Business
Cosumnes River College